People Operations Manager — ER, Strategy & Change

Phoenix Software; Allerthorpe; On-site; GBP 70,000 - 95,000; Full time

Benefits offered by this job

BPSS check required

Job summary

Phoenix Software in the United Kingdom seeks a seasoned People Operations Manager to lead the People Operations pillar of the People team. You will guide a team, manage complex employee relations, and partner with senior leaders to improve engagement, wellbeing and performance.

You will oversee onboarding, contract administration and HR systems such as Dayforce, ensuring accurate data and effective reporting across the employee lifecycle.

Qualifications

• Strong leadership within a medium-sized professional organisation.
• Experience managing complex employee relations cases with legal risk awareness.
• Solid knowledge of UK employment law and governance.
• Experience developing people policies and using HR data for decisions.

Responsibilities

• Lead, motivate and develop the People Operations team to deliver a high-quality service.
• Act as expert for complex employee relations and advise managers on cases.
• Partner with managers to improve performance, wellbeing and organisational effectiveness.
• Oversee onboarding, probation, contracts and employee records.
• Lead HR systems usage and reporting, driving data-driven decisions.

Skills

Leadership

Employee relations

Stakeholder management

People data insights

UK employment law

HR systems

Performance management

Succession planning

Education

CIPD Level 7

Degree-level education or equivalent

Tools

Dayforce

Job description

Phoenix Software in the United Kingdom seeks a seasoned People Operations Manager to lead the People Operations pillar of the People team. You will guide a team, manage complex employee relations, and partner with senior leaders to improve engagement, wellbeing and performance.

You will oversee onboarding, contract administration and HR systems such as Dayforce, ensuring accurate data and effective reporting across the employee lifecycle.