People Operations Generalist

nCino; London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A cloud banking leader in London is seeking a People Ops Generalist to support HR functions like recruitment, onboarding, and employee relations. This role requires strong organizational skills and a comprehensive understanding of HR principles. The ideal candidate has over 5 years of experience, preferably with knowledge of Workday. Join a diverse team in a dynamic environment.

Benefits

Equal employment opportunities

Commitment to inclusion and equality

Qualifications

• 5+ years of related experience in HR.
• Proficient knowledge of employment laws and HR practices.
• Effective communication and organizational skills.

Responsibilities

• Lead new hire onboarding sessions.
• Support recruitment processes and manage onboarding logistics.
• Handle confidential employee relations matters.

Skills

HR principles and practices

Effective communication

Organizational skills

Confidentiality

Education

Undergraduate degree

Tools

Workday

Job description

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.

The People Ops Generalist provides comprehensive support across core human resources functions, including recruitment, onboarding, employee relations, and compliance. This role partners with cross-functional teams to ensure smooth operational processes and a consistent employee experience. They contribute to policy development, performance management, and organizational initiatives, while maintaining a high level of professionalism and confidentiality.

Essential Functions:

• Lead new hire onboarding sessions ensuring a seamless and engaging experience for new employees.
• Support recruitment processes, including screening resumes, coordinating interviews, drafting employment contracts, and managing onboarding logistics.
• Deliver end-to-end People Operations support, including onboarding/offboarding, HRIS support, employment verifications, and leave management.
• Handle confidential employee relations matters with professionalism and assist in performance management processes and termination interviews.
• Support team in compliance efforts, including internal audits, updating the employee handbook, and maintaining alignment with legal and industry standards.
• Execute and enhance workflows across cross-functional teams (Recruiting, Finance, Legal, IT, Compliance) to improve operational effectiveness, make recommendations on process improvements
• Coordinate immigration and global mobility processes, partnering with legal teams and government agencies to support visa-related requests.
• Participate in planning and execution of People team initiatives, including employee experience projects, company events, and organizational change rollouts.
• Ensuring timely resolution of employee inquiries and operational requests.
• Conduct research and analyze data to support People team projects, and contribute to the development of workforce planning, policies, and procedures.

Minimum Requirements:

• Undergraduate degree and 5+ years of related experience
• Proficient knowledge of HR principles and practices as well as an understanding of employment laws and regulations
• Effective communication and organizational skills
• Ability to maintain confidentiality and handle sensitive information

Preferred:

• Experience with Workday
• Relevant HR certifications
• Knowledge and experience support multiple countries in EMEA region
  

If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.

nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at [e-mail].

Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.