People Operations Generalist

Goodstack; Greater London; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Salary reviews

Share options

Flexible working

WFH budget

Job summary

Goodstack is hiring a People Operations Generalist in London to own day-to-day processes behind the employee experience. You’ll manage onboarding, changes and offboarding, contracts and payroll inputs, and keep HRIS data accurate while coordinating our EOR setup across multiple countries.

You’ll work with the Head of People & Culture, ensuring precise documentation and compliant processes. A proactive mindset and love of simple, scalable systems are key.

Qualifications

• Experience running People/HR ops in a fast-moving organisation.
• Strong organisational skills and attention to detail.
• Clear communication and escalation when needed.
• Ability to manage recurring processes and deadlines.
• Comfort with HRIS, payroll, benefits, and documentation.
• Knowledge of UK employment practices.

Responsibilities

• Own day-to-day People operations across the employee lifecycle.
• Prepare contracts, amendments, and employment documentation.
• Run onboarding, employee changes, and offboarding processes.
• Maintain accurate HRIS and employee data.
• Coordinate EOR platform and international staff administration.
• Prepare payroll inputs and administer benefits.
• Support immigration and right-to-work administration.
• Act as first point of contact for People queries.
• Coordinate performance and compensation-cycle administration.
• Maintain People policies and templates.
• Produce recurring People data and reporting.
• Identify opportunities to simplify and automate processes.
• Support engagement and employee-experience initiatives.

Skills

People operations

HRIS

Payroll

Benefits administration

Immigration & right-to-work

Documentation & contracts

UK employment practices

Cross-country onboarding

Education

Bachelor's degree in HR or related field

Tools

HRIS/HRMS platforms

Job description

If you’ve been looking to join a fast-growing startup with a bold vision of a world where doing good is built into everything we do, then you’ve found the right place.

Backed by General Catalyst, the same investors behind Stripe and Airbnb, we’re building something truly extraordinary.

Our Mission

Our mission at Goodstack is to revolutionize how the world does good .

As a fast growth, AI-native social impact startup, we power global change through technology. We enable companies to seamlessly integrate positive impact into what they do through a unified platform while supporting nonprofits in gaining access to cutting-edge technology and finding new funding streams.

Global brands, including Google, OpenAI, TikTok, LinkedIn, HSBC, Atlassian and Twilio - as well as thousands of nonprofits, including the Red Cross, Cancer Research, and Oxfam - use Goodstack to make a difference.

In 2025 alone, we facilitated $5 billion in donations to good causes. But this is just the beginning. We're building the world’s leading platform that powers donations to nonprofits globally.

To keep our momentum and deliver consistently high value to our partners, we need incredible people to help us on our journey – we need you

Join us as People Operations Generalist to help us build a People function that is simple, dependable and ready to scale.

Goodstack is growing quickly across multiple countries, and we need someone to take ownership of the day-to-day operations behind our employee experience.

You’ll work closely with the Head of People & Culture, taking responsibility for the operational side of the function so that our people, managers and teams get the support they need.

We’re looking for someone who’s brilliant with detail, takes ownership from start to finish, spots problems early, and enjoys finding simpler ways of working.

As People Operations Generalist, your mission will be to:

• Own day-to-day People operations across the employee lifecycle.
• Prepare contracts, amendments, and employment documentation.
• Run smooth onboarding, employee-change, and offboarding processes.
• Maintaining accurate HRIS and employee data.
• Coordinating our EOR platform and international employee administration.
• Preparing payroll inputs and administering employee benefits.
• Supporting immigration, sponsorship and right-to-work administration.
• Acting as the first point of contact for routine employee People queries.
• Coordinating performance, progression and compensation-cycle administration.
• Maintaining People policies, templates and internal documentation.
• Producing recurring People data and reporting.
• Identifying opportunities to simplify and automate People processes.
• Supporting engagement and employee-experience initiatives.

After 3 months, success will look like:

Operational

• 100% accurate contracts/employee documentation.
• Onboarding ready before Day 1.
• Payroll inputs completed accurately/on time.
• HRIS data maintained accurately.
• Routine employee queries resolved in a timely manner.
• EOR/immigration deadlines proactively tracked.

Leverage for the Head of People

• Materially reduce the amount of routine People Ops execution.
• Recurring People reporting produced without manual assembling.
• People processes documented and repeatable.

This role is a perfect match for you if you:

• Have experience running People/HR operations in a fast-moving organisation.
• Are highly organised and genuinely strong at getting the details right.
• Communicate clearly and know when something needs escalating.
• Can independently manage recurring processes and deadlines.
• Are comfortable working across HRIS, payroll, benefits and employee documentation.
• Have a good baseline knowledge of UK employment practices.
• Are comfortable supporting employees across multiple countries/EOR arrangements.
• Look for the simplest effective solution rather than adding process for its own sake.
• Handle confidential information with excellent judgement.
• Are comfortable working in an environment where priorities change quickly.

Bonus if you have knowledge or love of:

• Building automations that enable teams beyond your function.
• Connecting with people to understand their motivations and how we can build the best culture where work = professional fulfilment.
• Being curious and an active learner for your craft.
• Tea and smoothie drinking

What you can expect upon joining our team

Salary reviews and share options becoming an integral part of our growth and share in the company's success

Goodstack’s Workplace Giving

Vitality Plus - Private health insurance

£250 Brighten your day annual budget

£1000 Learning & development annual budget

Goodstack library

Tasty Tuesday! Office lunch is on the company

Slow run club Wednesday

Paid days off to volunteer for non-profit causes

Paid days to attend conferences

Paid day off on your birthday!

25 days annual leave, plus paid public holidays

Paid sick leave

Paid wellness leave

Parental leave

Workplace nursery scheme

Pension (with tax-efficient salary sacrifice option)

UK cycle-to-work scheme

Ecologi carbon offsetting

Flexible working hours

WFH budget upon joining

You're always welcome to pop in more often if you enjoy the buzz of being in the office. It's a warm, friendly space right in the heart of London

… and so much more

About us

Since 2017, Goodstack has been at the forefront of creating a future where good will be built into everything we do. From daily commutes to weekend activities or grocery shopping, we envision a world where creating positive change is seamlessly integrated into our everyday lives. In this future, the depth and breadth of impact we can make through everyday actions will expand dramatically – benefiting both businesses and the world.

Businesses are expected to deliver on both profit and purpose and those that don’t are falling behind. We’re here to make it easy for any company, anywhere in the world, to integrate good into what they do. Doing this empowers everyone – companies, employees, consumers, and communities – to contribute to positive change and take meaningful action.

Let's do this!

OUR PLEDGE TO DIVERSITY, EQUITY & INCLUSION

We take pride in our diverse and growing team representing 20+ nationalities across 5 continents! Our continued expansion provides us with opportunities to embrace and celebrate different backgrounds, perspectives, and experiences, essential to our success. We actively seek and welcome applicants from all walks of life, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

A team that represents the world that we are trying to support is a wiser, more knowledgeable and stronger one. We’re excited for you to bring your experience, yourself and your special lemon twist to Goodstack to propel us forward in striving to create a better world for us all.

Check out our Careers Page for more details!