People Operations Coordinator

Low Carbon Contracts Company; London; On-site; GBP 39,000; Full time

Job summary

The Low Carbon Contracts Company is seeking a People Operations Coordinator to join its People Team in London. This permanent position involves overseeing payroll, supporting the employee lifecycle, and ensuring compliance with data regulations. The role requires a proactive individual with experience in HR and strong organizational skills, alongside qualifications such as CIPD Level 3. Our benefits package includes an annual bonus, generous leave, and professional development support, among others.

Benefits

Annual performance based bonus, up to 10%

25 days annual leave, plus eight bank holidays

Up to 8% pension contribution

Financial support and time off for study relevant to your role

Employee referral scheme (up to £1500)

Family friendly policies, including enhanced maternity leave

Free employee assistance including financial management

Three paid volunteering days a year

Season ticket loan and cycle to work schemes

Gym discounts and cashback at selected retailers

Qualifications

• CIPD Level 3 (essential) or Level 5 (desirable)
• Experience in a People/HR function, ideally within People Operations
• Familiarity with HRIS systems like People First or iTrent
• Strong admin and organisational skills, with a proactive and problem-solving mindset
• A solid understanding of GDPR and right-to-work compliance

Responsibilities

• Ensure accurate and timely payroll inputs and be the first point of contact for payroll and benefits queries.
• Own the day-to-day people processes—onboarding, changes, offboarding—ensuring a smooth and positive experience.
• Maintain accurate employee records in our HRIS (People First), ensuring GDPR compliance and audit readiness.
• Prepare offer letters and coordinate onboarding activities for new hires.
• Be the first line of support for employee queries, resolving issues or escalating when needed.
• Help drive automation and continuous improvement across our people operations.

Skills

CIPD Level 3

CIPD Level 5

Experience in People/HR function

HRIS familiarity

Organisational skills

Understanding of GDPR compliance

Tools

People First

iTrent

Job description

People Operations Coordinator

Department: People Team

Employment Type: Permanent

Location: London

Compensation: Circa £39,000

Description

Contract type: Permanent
Hours: Full Time, 37.5 hours per week

Salary: circa £39,000 depending on experience

Location: London

WFH policy: Employees are required to attend the office 2 days/week

Flexible working: Variety of flexible work patterns subject to line manager discretion e.g. Compressed 9-day fortnight.

Reports to: People Operations Manager
Deadline Note: We reserve the right to close the advert before the advertised deadline if there are a high volume of applications.

Role Summary:

Are you passionate about creating seamless employee experiences and making people processes run like clockwork? Do you thrive in a fast-paced, purpose-driven environment where your attention to detail and love for data can shine? If so, we’d love to meet you.

We’re looking for a People Operations Coordinator to join our People Team and be the go-to person for all things people processes, payroll, and employee lifecycle. This is a fantastic opportunity to play a key role in shaping how we support our people, from onboarding to offboarding—and everything in between.

What you're responsible for:

• Payroll & Benefits: Ensure accurate and timely payroll inputs and be the first point of contact for payroll and benefits queries.
• Employee Lifecycle: Own the day-to-day people processes—onboarding, changes, offboarding—ensuring a smooth and positive experience.
• Data & Compliance: Maintain accurate employee records in our HRIS (People First), ensuring GDPR compliance and audit readiness.
• Recruitment Support: Prepare offer letters and coordinate onboarding activities for new hires.
• Employee Support: Be the first line of support for employee queries, resolving issues or escalating when needed.
• Process Improvement: Help drive automation and continuous improvement across our people operations.

What you'll bring:

• CIPD Level 3 (essential) or Level 5 (desirable)
• Experience in a People/HR function, ideally within People Operations
• Familiarity with HRIS systems like People First or iTrent
• Strong admin and organisational skills, with a proactive and problem-solving mindset
• A solid understanding of GDPR and right-to-work compliance

Our Benefits:

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. Key benefits that may be available depending on the role include:

• Annual performance based bonus, up to 10%
• 25 days annual leave, plus eight bank holidays
• Up to 8% pension contribution
• Financial support and time off for study relevant to your role, plus a professional membership subscription
• Employee referral scheme (up to £1500), and colleague recognition scheme
• Family friendly policies, including enhanced maternity leave and shared parental leave
• Free, confidential employee assistance, including financial management, family care, mental health, and on-call GP service
• Three paid volunteering days a year
• Season ticket loan and cycle to work schemes
• Family savings on days out and English Heritage, gym discounts, cash back and discounts at selected retailers
• Employee resource groups