People Operations Advisor

BlackLine Systems Limited (UK); Greater London; Hybrid; GBP 38,000 - 48,000; Full time

Job summary

BlackLine is seeking a People Operations Adviser to support the Global People Team across Europe, delivering day-to-day HR operations, acting as a primary contact for HR queries, and driving process improvements. You will manage onboarding, employee records, payroll liaison, and lifecycle events, collaborating with Payroll, Benefits, and Talent Acquisition, while maintaining confidentiality and compliance.

This role requires 3-5 years HR Ops experience and proficiency in Workday or

Qualifications

• 3-5 years' experience within HR Operations supporting Europe and APJ, as well as an understanding of employment laws and experience in employee data management.
• Ability to work effectively in a fast-paced environment and handle multiple projects.
• Requires analytical, critical thinking, and interpretive skills to apply various employment situations in line with policies and procedures.
• Self-starter, ability to prioritize workload and provide timely follow-up and resolution.
• Excellent communication and interpersonal abilities.
• Flexible and adaptable to changing priorities.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Proficient in Workday and/or SuccessFactors.
• French and Poland language and labor regulations knowledge.

Responsibilities

• First point of contact for HR related queries.
• Managing the HR Operations inbox/case management ensuring accuracy and SLAs.
• Ensure HR records, files and systems are maintained accurately and consistently.
• Prepare and administer documentation, ensure employee files are maintained.
• Deliver New Hire Orientation and Manage employee lifecycle processes, including onboarding, change in employment and offboarding.
• Managing a variety of duties and employee transactions within employee lifecycle.
• Payroll and general HR support.
• Partner with other teams including Payroll, Benefits, Purchasing, Talent Acquisition, HRBP, etc.
• Identify opportunities for continuous process improvement.
• Maintaining Standardised Operating procedures (SOPs).
• Support the HR team with projects.

Skills

HR Operations

European experience

Analytical thinking

Multitasking

Confidentiality

Communication

Tools

Workday

SuccessFactors

Job description

Make Your Mark: You'll Get To: Overview The People Operations Adviser works in a shared services capacity and supports the Global People Team, with operational expertise managing the European region. This role is essential in supporting the day‑time HR operations, being a primary contact point for HR queries, engaging in projects and supporting process improvements.

Responsibilities

• First point of contact for HR related queries.
• Managing the HR Operations inbox/case management ensuring accuracy and SLAs.
• Ensure HR records, files and systems are maintained accurately and consistently.
• Prepare and administer documentation, ensure employee files are maintained.
• Deliver New Hire Orientation and Manage employee lifecycle processes, including onboarding, change in employment and offboarding.
• Managing a variety of duties and employee transactions within employee lifecycle.
• Payroll and general HR support.
• Partner with other teams including Payroll, Benefits, Purchasing, Talent Acquisition, HRBP, etc.
• Identify opportunities for continuous process improvement.
• Maintaining Standardised Operating procedures (SOPs).
• Support the HR team with projects.

Qualifications

• 3-5 Years' experience within HR Operations supporting Europe and APJ, as well as an understanding of employment laws and experience in employee data management.
• Ability to work effectively in a fast-paced environment and handle multiple projects.
• Requires analytical, critical thinking, and interpretive skills to apply various employment situations in line with policies and procedures.
• Self-starter, ability to prioritize workload and provide timely follow-up and resolution.
• Excellent communication and interpersonal abilities.
• Flexible and adaptable to changing priorities.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Proficient in Workday and/or SuccessFactors.
• French and Poland language and labor regulations knowledge.

Preferred Skills

• Previous experience with Immigration processes.
• Experience working in other regions, including APJ, North America and India.

Total Base Pay Range 38 400,00 - 48 000,00 GBP Annual

What You'll Bring

Thrive at BlackLine

Because You Are Joining

A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation! A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives. A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.

BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 3 days a week.

Accommodations

BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.

Wondering what it’s like to work at BlackLine? Don’t take our word for it. We’ve been voted Best Place to Work by Inc. Magazine four years in a row. Built in LA ranks us in their top 100 Best Places to Work in LA. Reviewers on Glassdoor say we have smart and kind people, phenomenal culture, and good work/life balance.

At BlackLine, we follow a comprehensive recruitment process which is undertaken by our talent acquisition team. We conduct personal interviews of all potential job seekers and do not follow practice of making employment offers based solely on a candidate’s resume. We do not solicit any payment under the name of security deposit and/or visa/work-permit processing fee, etc., either refundable or non-refundable, at any stage of the recruitment process. Openings at BlackLine are listed on our career webpage in addition to being advertised in job portals. Job seekers are requested to be vigilant of any fraudulent or suspicious activities in protection of their interest. BlackLine shall not be held liable for any loss or damage, direct or indirect, incurred as a result of this act.