People hub Manager - International Removals

Mitie Group plc.; Horley; On-site; GBP 35,000 - 48,000; Full time

Job summary

Mitie Group plc. is seeking a proactive People Hub Manager for International Removals in Horley. You will oversee HR processes, staff training, rostering and workforce planning to support a small admin team.

You\'ll manage attendance, entry/exit processes, performance reviews, and data reporting for senior leaders, ensuring accurate records and timely communications. Strong Excel and IT skills, plus effective stakeholder management, are essential.

Qualifications

• Experience leading administrative teams and supporting HR life cycle processes.
• Strong data literacy with ability to translate metrics into actions.
• Proficient with MS Excel and HRIS for workforce planning and reporting.

Responsibilities

• Oversee transactional activity in the People Hub including attendance and leave.
• Coordinate training, rostering and employee lifecycle events.
• Prepare reports and present findings to senior leaders and stakeholders.

Skills

People management

HR processes

Data analysis

Excel

Communication

Resource planning

Tools

Excel (MS)

HRIS

Job description

People Hub Manager – International Removals

We are seeking a proactive and experienced manager who will be responsible for managing the administrative processes within the People Hub, ensuring that the Mitie staff within the centre are supported through training, rostering and all Human resource processes.

The role of the people hub manager will report to a senior operational manager and will have first line management responsibility for a small team of administration staff.

Main Duties

The job holder will be required to carry out the following responsibilities, activities and duties.

Manage the transactional activity associated with the People Hub and the administrative, workforce planning and attendance within this area. This includes ensuring the following paperwork is complete, checked, systems updated and ready for onward transmission where applicable:

• Training / Learning & Development Support
• Attendance Management
• Overtime payments
• Work Life Balance
• HR – Entry & Exit Processes
• Probation and Mi review markings
• Apprenticeship requests
• Operational Staff Leave
• Employee Relations

Undertake other management tasks including:

• Analyse and act on data collected by the Hub and produce any relevant reports and present these reports to Senior leaders and stakeholders to show findings
• To organise and facilitate, regular Workforce Planning and Attendance meetings ensuring all relevant information is provided and outcomes are communicated to relevant parties within an agreed timescale.
• Ensure that data entered on local and national systems is accurate and in accordance with agreed timescales
• Collaborate with senior leaders and operational managers to align resource decisions with organisational goals priorities and budgetary requirements
• To lead and oversee the centres workforce planning and recruitment and induction activities, including Assessment centres and ITCs, ensuring efficient recruitment and allocation of staff to meet operational and strategic objectives.

We are looking for someone who has strong communication skills, is able to balance attention to detail with an understanding of wider operational priorities you should have some experience that covers the employee life cycle, and resource planning along with the confidence of using Microsoft Excel and solid general IT skills.

A proactive professional and problem-solving approach combined with the ability to translate data into practical insights is essential.

It would be an advantage though not essential to have experience with rostering tools and HR processes along with familiarity with regulated or custodial environments with line management experience.