People (HR) Assistant

Role Purpose:

As People Assistant, you’ll be the first point of contact for day-to-day People-related queries, providing support to colleagues and helping keep everything running smoothly behind the scenes. From onboarding new starters to updating records in IRIS HR, you'll play a key role in delivering a great colleagues experience. You’ll work closely with the wider People Team to support across the colleague lifecycle and help us improve our ways of working. This could be a great opportunity for someone starting their career in People/HR.

Key Responsibilities:

General People Administration & support

• Respond to routine People-related queries from colleagues and managers, escalating when needed.
• Maintain accurate colleague records in IRIS HR, including starters, leavers, and personal details.
• Assist with payroll administration.
• Prepare and issue documentation such as offer letters, contracts, change letters, references, and leaver confirmations.
• Update People Team trackers, shared inboxes, and filing systems in line with GDPR.
• Manage family leave processes.
• Support benefits and reward administration.

Onboarding and Offboarding

• Coordinate pre-employment checks and onboarding, ensuring a smooth experience for new starters.
• Schedule induction sessions and liaise with relevant departments for system access.
• Administer offboarding, including exit interviews and access removal.

Recruitment Support

• Post job adverts internally and externally.
• Coordinate interview schedules, candidate communications, and feedback.
• Conduct screening calls with candidates.
• Support hiring managers with recruitment admin and documentation.

Learning and Development

• Assist with scheduling and coordinating training sessions.
• Maintain records of learning activities.
• Update Learning Management System records.

Systems and Reporting

• Ensure IRIS HR is kept up to date.
• Generate reports on headcount, absence, and compliance data.
• Support data audits and system usage optimization.

Project and Process Support

• Contribute to People Team initiatives and improvement projects.
• Assist with reviewing policies, templates, and procedures.

Skills, Experience & Competencies

• Attention to detail and proactive, organized approach.
• Friendly and clear communication skills.
• Willingness to learn systems and new skills.
• Interest in people and creating a positive work environment.
• Ability to work at a fast pace and prioritize tasks.
• Excellent customer service attitude.
• Discretion and professionalism with sensitive info.
• Strong IT skills, especially MS Office.
• Previous admin or HR experience is helpful but attitude and potential are valued.