People Generalist

Pasta Evangelists; Greater London; On-site; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Discount at Harrods

Regular team socials and pasta tastigs

Free Pasta Evangelists products

Free eye test

Cycle to work scheme

25 days paid annual leave

Job summary

Pasta Evangelists is seeking a People Generalist to support growth across multiple sites, including our factory, restaurants, and Harrods presence. You will manage employee relations, payroll, and HR processes while upholding compliance and company values.

You will partner with site managers to upskill teams, maintain data accuracy in HR systems such as Harri, and lead recruitment for the Pastificio to ensure a best-in-class candidate experience.

Qualifications

• 4+ years' experience in multi-site manufacturing or hospitality HR
• CIPD Level 5 qualification or higher
• Experience managing employee relations including disciplinary matters and grievances
• Payroll oversight and compliance with employment legislation
• Proficient in HR software and payroll systems

Responsibilities

• Serve as the face of the People Team at the North Acton site and resolve ER queries
• Partner with managers to upskill on performance rituals and disciplinary matters
• Oversee end-to-end payroll cycles and reconciliation
• Audit working hours for international staff and manage visa/RTW documentation
• Administer benefits programs and HR records with data accuracy
• Lead end-to-end recruitment for the Pastificio and support Head Office HR operations

Skills

Employee relations

Payroll management

People operations

Coaching managers

Policy compliance

Communication

Attention to detail

Education

CIPD Level 5 or above

Tools

Harri

HR software

Excel

Word

PowerPoint

G Suite

Job description

As People Generalist, you will play a vital role in supporting the growth and success of our business. We have a number of business channels, including our Pastificio (pasta factory), 50 Cloud Kitchens, a restaurant and pasta counter in Harrods, Head office and our Restaurants (Equity & Franchise), with more to come in the future.

In this role, you will manage employee relations, including disciplinary and grievance procedures, ensure compliance with policies and employment legislation, and oversee payroll.

You will focus on improving employee engagement, upskilling managers and streamlining HR processes in a fast-paced, dynamic environment, while championing the company's passion for Italian food and values.

What you'll do at Pasta Evangelists

• Serve as the face of the People Team at the North Acton site, resolving complex employee relations (ER) queries at a fast pace.
• Partner with factory managers to upskill them on performance rituals, capability, and disciplinary matters, ensuring all actions adhere to company policy and labor legislation.
• Enforce site-specific safety instructions and maintain a healthy, motivated work environment in the factory.
• Own the end-to-end fortnightly and monthly payroll cycles, including final reconciliation and submission to our payroll team.
• Audit international student working hours on a weekly basis to ensure strict adherence to the 20-hour limit and verify all term-time documentation.
• Lead the administration of company benefits, from the Cycle to Work scheme to the employee referral bonus program.
• Maintain Harri and our operative systems, ensuring absolute data accuracy across all HR records, onboarding, and tracking.
• Oversee the issuance of all contracts and legal paperwork, ensuring a seamless and compliant "Day 1" for new hires across the business.
• Conduct regular audits of RTW documentation, manage visa expirations, and monitor international student working hours to ensure strict adherence to the 20-hour limit.
• Support the end-to-end fortnightly and monthly payroll cycles, including reconciliation and managing benefits like the Cycle to Work scheme.
• Manage administrative tasks for the wider business, including reference requests, exit interviews, and engagement communications for milestones
• Lead the full internal recruitment process for the Pastificio, from sourcing and screening to offer management.
• Act as the first point of contact for factory managers to fulfill their scaling needs.
• Design assessment centers and improve hiring practices to ensure a best-in-class candidate experience.
• Train hiring managers on interview evaluation techniques and writing compliant job descriptions.
• Support for Head Office People operations and recruitment if required.

Who you are

• You are passionate about Italian food and the vibrant culture that drives our fast-paced, scale-up business.
• You are an experienced People Operations professional with at least 4 years' experience within the multi-site manufacturing or hospitality environment and a CIPD Level 5 qualification or above.
• You have proven expertise in managing employee relations, including disciplinary matters, grievances and complex leave policies such as maternity and paternity leave.
• You have a solid track record of overseeing payroll processes, ensuring full compliance with employment legislation.
• You are highly skilled at managing HR processes in a fast-paced, growth-driven environment.
• You are an exceptional communicator, able to handle sensitive situations with diplomacy, fairness and tact.
• You are a strategic thinker who excels at coaching managers and refining HR processes to support the company's scaling efforts.
• You take pride in coaching and motivating team members to drive continuous improvement.
• You are proficient in HR software and payroll systems with a strong focus on accuracy, compliance and efficiency.
• You are experienced in using Harri or similar time and attendance systems to streamline operations.
• You have advanced skills in Excel, Word, PowerPoint or G Suite to ensure smooth operations and effective presentations.
• You have a can do, will do attitude. You don't turn a blind eye to problems - you tackle them head-on with a strong desire to find solutions.
• You are exceptionally detail-oriented and committed to never cutting corners in your work.
• A pasta lover!

What we can offer

• Competitive salary to attract best talent
• Join a dynamic, fast-moving & diverse team
• Discount at our counter and restaurant in Harrods
• Regular team socials and pasta tastings
• Free Pasta Evangelists products
• Free eye test
• Referral bonus Scheme
• Cycle to work scheme
• 25 days of paid annual leave (plus bank holidays)

Who we are

Pasta Evangelists was born nine years ago out of a desire to become the authority in fresh pasta. We’re on a mission to reimagine and elevate pasta as a category, which is worth a staggering £3.8bn yet has seen little innovation for decades.

Since launching our original fresh pasta recipe kit service in 2016, we have built a cult following of British pasta lovers – our Evangelists – who are passionate about discovering the breadth and variety of pasta, as well as the irresistible stories behind it.

Today, Pasta Evangelists is backed by Barilla (the world’s biggest pasta company) and is proud to be the UK’s biggest pasta brand by revenues, as well as one of the UK’s fastest-growing startups.

As well as on our website, our recipe kits are available to purchase from major online retailers such as Ocado.

Building on this success, we are now disrupting Britain’s pizza-centric Italian dining scene by launching our very own Pasta Evangelists restaurants, as well as our high-end Harrods Pasta Bar and our store at Manchester Airport. These are not just Italian eateries — they are vibrant destinations where guests can experience the extraordinary diversity of pasta, alongside exceptional service, bold creativity, and a true passion for great food. Guests can enjoy a delicious meal and take part in our popular pasta-making classes at our restaurants in Chiswick, Richmond, Greenwich, Farringdon, Guildford, New Oxford Street and Queensway.

At the same time, we continue to expand our fresh pasta takeaway concept, available on pastaevangelists.com and through major delivery platforms such as Deliveroo, Uber Eats and Just Eat. With more than 40 kitchens now operating across the UK, including in Scotland and Wales, we are growing our footprint rapidly and bringing fresh pasta to more customers every day.

Our state-of-the-art Pastificio in Acton, West London — the largest in the UK — enables us to produce a wide range of artisanal pasta and sauces, pushing the boundaries of what’s possible in this beloved category.

Looking ahead, our key focus is on opening more restaurants and creating unique spaces that celebrate pasta in all its shapes, offering something far beyond the traditional Italian experience.

Given our ambitions, we are looking for exceptional professionals to lead our business through this next exciting chapter of growth.

Compensation: To be discussed