People-First Store Leader for Guest Experience

Joe & the Juice / United States; Greater London; Sur place; GBP 32 000 - 42 000; Plein temps

Résumé du poste

Joe & The Juice in London is seeking a Store Manager to lead daily store operations, develop a high-performing team, and deliver superb guest experiences. You’ll work closely with your District Manager to meet targets, manage stock, and ensure safety and quality across the store.

You’ll recruit and onboard staff, plan shifts, and drive EBITDA through cost control and great service. If you thrive in a fast-paced environment, value culture, and want a career path that can take you across

Qualifications

• Minimum 2 years of experience in a similar leadership role.
• Experience in being a part of a team of +10 employees.
• Excellent interpersonal skills.
• Motivated to become a people-centric leader.

Responsabilités

• Virtue-Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles.
• Recruitment: Responsible for the recruitment, pre-boarding, and onboarding of team members, and hereby the optimal team positioning, and future talent pipeline.
• Employee Engagement: Develop and motivate your team through development plans and feedback, in-store training, team meetings, and securing employee engagement score meets or exceeds the true benchmark score.
• Guest Experience: Ensure a guest-first approach, building strong guest relations through your local community in accordance with our brand behavior principles and hereby increase overall guest loyalty.
• Operational Requirements: Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards while ensuring brand and highest local standards and ratings are maintained.
• Shift Planning and Structures: Create an optimal store shift plan considering seasonality, local events, and other circumstances impacting the store traffic and hereby ensure an ideal workflow in accordance with company standards, and store budget.
• Stock Handling: Full ownership of stock handling, including but not limited to counting, and ordering to ensure optimal inventory and hereby the waste percentage is not exceeding the specified monthly target.
• Performance Management: Accountable for building sales and optimizing store EBITDA to achieve defined KPI targets.

Connaissances

Leadership

Team management

Interpersonal skills

People-centric leadership

Description du poste

Joe & The Juice in London is seeking a Store Manager to lead daily store operations, develop a high-performing team, and deliver superb guest experiences. You’ll work closely with your District Manager to meet targets, manage stock, and ensure safety and quality across the store.

You’ll recruit and onboard staff, plan shifts, and drive EBITDA through cost control and great service. If you thrive in a fast-paced environment, value culture, and want a career path that can take you across