People-First Shop Manager — Lead & Grow Your Team

Cooplands Bakery; North East; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Staff discount

28 days holiday

Free coffee

Progression opportunities

Employee assistance programme

Recognition and long-service awards

Comprehensive training

Job summary

Cooplands Bakery in Elvet is seeking a Shop Manager to lead a dedicated team in a high-street bakery environment. You’ll be responsible for delivering excellent customer service, maintaining quality standards, and driving store performance.

The role offers a full-time contract with a focus on practical leadership, team development, and daily operations management. Join a heritage brand with a strong local presence across the region.

Qualifications

• You’ll lead by example, support your colleagues and create an environment where everyone feels valued and knows what’s expected of them.
• You’ll be a visible, hands-on leader who sets the standard and stays connected to the day-to-day operation of your shop.
• You’ll be a confident people manager who sets clear expectations and provides meaningful feedback.
• You’ll understand what drives sales and profitability and identify opportunities to improve shop performance.

Responsibilities

• Lead and develop the shop team to deliver consistently great service.
• Maintain high standards and solve day-to-day challenges to keep the shop moving forward.
• Make informed decisions and take action when needed to support business goals.
• Plan ahead and balance immediate priorities with longer-term needs of the shop.

Job description

Cooplands Bakery in Elvet is seeking a Shop Manager to lead a dedicated team in a high-street bakery environment. You’ll be responsible for delivering excellent customer service, maintaining quality standards, and driving store performance.

The role offers a full-time contract with a focus on practical leadership, team development, and daily operations management. Join a heritage brand with a strong local presence across the region.