People Experience Manager

Noon Academy; Street; On-site; GBP 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company on a mission to revolutionize education. As a key player in HR, you'll lead People Engagement & Hiring initiatives across the MENA region, ensuring the growth and satisfaction of our teams. This role offers the chance to develop impactful HR policies, coach managers, and enhance organizational effectiveness. If you have a passion for HR and a desire to make a difference in the education sector, this position is perfect for you. Embrace the opportunity to shape the future of learning and contribute to a vibrant, innovative environment.

Qualifications

• 8+ years of HR experience, preferably in an internet startup.
• Strong knowledge of HR functions and local labor laws.
• Excellent communication skills in English.

Responsibilities

• Lead People Engagement & Hiring initiatives across MENA.
• Develop and implement HR policies supporting business growth.
• Ensure legal compliance and manage employee grievances.

Skills

Human Resources Management

Performance Management

Recruitment

Organizational Development

Communication Skills

Data Interpretation

Education

Bachelor's degree in Human Resources Management

Master's degree in a related field

Tools

Google Suite

HR Systems (Keka & Culture Amp)

Job description

About Noon:

We're building a school kids actually love—and that produces top-tier talent.Noon's mission is to radically change the way people learn, with a primary focus on the Middle East, where the company has its roots and where the need and urgency to improve education are highest.

We have taught over 12 million students successfully with our remote learning products. Our next big challenge is to build a network of schools, supported by top teachers and driven by technology and innovation, to positively impact even more lives.

About the role

Overview: In this role, you will lead People Engagement & Hiring initiatives across the MENA region. Your primary focus will be on KSA, Egypt, and Pakistan, where we have over 100 employees across various job functions. You will also oversee smaller teams in Iraq and Yemen, which are crucial to our operations. In addition, you may be partially responsible for engagement with our Technology function based in the UK & India.

This role requires expertise across operational & tactical levels of the HR spectrum

Here’s what we mean by these levels

• At the Operational Level, you manage essential HR functions, including
• Hiring, selection process & onboarding, Payroll.
• Legal compliance.
• Maintaining employee information in our HR systems (Keka & Culture Amp).
• Address ad hoc employee matters as they arise.
• All People & Culture matters that are deemed ‘hygiene’.

At the tactical level, you collaborate with the business leaders and managers to implement any People & Culture initiatives, including but not limited to

• Performance Management
• Recruitment and Selection
• Compensation Benchmarking
• Headcount Planning
• Rewards and Recognition

You will be supported by the people team that includes People Partners and Talent Acquisition Partners in KSA, Egypt, and Pakistan, to carry out the above expectations. Needless to add that you would also be responsible for growing & mentoring this team :)

Going over the Expectations again

• Develop and implement HR policies and practices that support the strategic growth of the business.
• Coach and partner with managers on HR processes listed above.
• Offer HR expertise in feedback, employee relations, development, coaching, compensation, and organizational development.
• Contribute to the ongoing development of HR programs, including recruiting, retention, compensation, benefits, and Learning & Development.
• Design strategies to enhance organizational effectiveness and employee satisfaction.

• Hygiene Level Expectation:
• Ensure the accuracy of People Data in HR systems.
• Oversee timely and accurate payroll processing.
• Ensure legal compliance regarding contracts, social insurance, and employee benefits.
• Manage employee grievances and disciplinary proceedings.

What We’re Looking For:

• Bachelor’s degree in Human Resources Management or a related field; a Master’s degree is preferred.
• Having 8+ years of experience in human resources, most of which should be within an internet startup
• Strong knowledge (and ability to translate that to outcomes) for key HR functions, including Performance management, OKR implementation, HR systems, Career Ladder and Recruitment.
• Familiarity with local labor laws, particularly in the startup ecosystem; experience in the Saudi labor market is a significant advantage.
• Excellent written and verbal communication skills in English.
• Ability to analyze organizational, team, and individual needs to create effective solutions.
• Proficiency in Google Suite.
• High ownership and proven ability to independently carry out initiatives.
• Strong organizational skills with the ability to prioritize tasks and manage workloads under tight deadlines.
• Comfort with data interpretation and reporting insights; exposure to talent analytics and people metrics is a plus.

Interview process, what you can expect:

• Stage 1 - Recruiter screening
• Stage 2 - Hiring manager interview (Gaurav)
• Stage 3 - Case study
• Stage 4 - Interview with Co-founder.