People Experience Advisor | 4 Days | 12-Month Max Term Contract

Buscojobs; Greater London; On-site; GBP 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company that is revolutionizing the property settlement process in Australia. As a PX Advisor, you will provide vital HR support and guidance, enhancing employee experiences and driving strategic initiatives. This role offers the chance to work in a dynamic environment where your contributions will shape the future of the organization. With a focus on continuous improvement and employee well-being, you will be part of a team that values innovation and collaboration. If you're passionate about HR and eager to make a difference, this opportunity is perfect for you.

Benefits

Wellness Programs

Workcation Opportunities

Additional Annual Leave

Upskilling with Certifications

Qualifications

• Experience in HR at Senior Coordinator, Officer, or Advisor level.
• Sound knowledge of employee relations and HR practices.
• Strong problem-solving and investigative skills.

Responsibilities

• Provide expert guidance on performance management and workplace policies.
• Manage complex workplace matters and lead investigations.
• Drive people & culture initiatives to enhance workplace experience.

Skills

Human Resources Experience

Employee Relations Knowledge

Case Management

Performance Management

HR Practices Understanding

Investigative Skills

Problem-Solving Skills

Communication Skills

Education

Formal HR Qualifications

AHRI Certifications

Job description

Every time a house is bought, sold or refinanced in Australia your lawyer, conveyancer and lender will most likely use a digital platform to settle your property, this is where we come in. PEXA’s world-first digital settlement platform has revolutionised the way we exchange property in Australia helping over 20,000 people a week safely settle their homes. And this is just the beginning. Our data and insights are helping organisations unlock the intel they need to drive change and possibilities.

Since starting our journey in 2010, we now employ a team of over 1,000 people working across multiple continents. We’re still growing, innovating and looking ahead, but behind our greatest achievements, there is a team of curious creators and big thinkers. That’s why, we’re looking for ambitious people like yourself to join the team.

About The Role

The PX Advisor is primarily responsible for providing Advisory and ER support across the PEXA business, as well as supporting the PX Partnering team on projects and other operational work in line with the PX Strategy.

Key Accountabilities

• Deliver expert guidance on performance management, workplace policies, and employee relations
• Guide leaders and employees through PEXA's processes, benefits, and development opportunities
• Drive people & culture initiatives that enhance our workplace experience

Employee Relations

• Partner with leaders to manage complex workplace matters, from performance to grievance resolution
• Lead workplace investigations and mediations with a focus on fair, practical solutions
• Provide strategic advice to minimize risks while developing leadership capabilities
• Create and manage key documentation for employee relations cases

Strategic Projects & Innovation

• Contribute to the evolution of our people practices and policies
• Collaborate on strategic initiatives that enhance employee experience
• Drive continuous improvement across our people processes and systems

Operational Excellence

• Manage critical HR processes including onboarding, probation tracking, and contract management
• Coordinate with PX Operations and PX Talent teams to ensure seamless people services
• Support strategic PX initiatives and special projects

Skills and Experience

• Suitable experience in Human Resources at Senior HR Coordinator, Officer, or Advisor level
• Sound ER knowledge and ability to engage confidently across this area.
• Solid experience in case management; disciplinary matters and performance management.
• Practical and theoretical knowledge of the employee life cycle
• A sound understanding of HR practices, including Australian employment law and regulations
• Previous experience supporting a customer facing operations team or contact centre would be advantageous
• Formal qualifications in HR / AHRI certifications would be advantageous, but not essential

Key Attributes

• Passionate about delivering exceptional employee experiences
• Strong investigative and problem-solving skills in employee relations
• Proactive learner with excellent research abilities
• Positive, service-oriented professional
• Self-motivated performer who thrives in fast-paced environments
• Detail-oriented with strong compliance awareness
• Outstanding communicator with proven influencing abilities
• Expert relationship builder, comfortable working across all organizational levels
• Adaptable multitasker with excellent time management skills

A career at PEXA starts with you!

If you think you have the required skills, an appetite to learn and would be a great fit, we’d love to hear from you – even if you don’t tick all the boxes. At PEXA we support your growth and help you discover your full potential.

• Flexibility is in our DNA
• Your holistic wellbeing is important to us. Enjoy meditation, yoga, boxing classes and a wellness day each month to recharge!
• We know that work is just one aspect of your life. That’s why we offer up to 12 weeks ‘workcation’ for you to extend personal travel time and work remotely
• Take the opportunity to purchase up to four weeks additional annual leave per year
• Learn from the best and upskill with PEXA Academy certifications and grow your career

Our commitment to our people and a better future

At PEXA we want you to embrace your best self each day, creating an environment where everyone can contribute and participate, so that every person can reach their full potential. We want our people to feel equally valued, supported and celebrated. With market-leading benefits that make a difference, we’re committed to supporting individuals, families and carers. Your culture, gender, sexual orientation, language and other attributes make you unique! We couldn't be prouder to have a team that reflects the richness of our wider community.

We’re a proud ‘Circle Back Initiative’ Employer and commit to responding to every applicant.

Stay Connected

A career at PEXA is exciting, challenging and rewarding, and we’re always on the lookout for talented individuals to join the team. You can learn more about life at PEXA on our website and social channels too.