People Development Advisor NEW Croydon Posted today £ Competitive Croydon Head-Office Permanent[...]

inploi; Croydon; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

33 days holiday (38 with service)

Staff discount codes

30% discount on Superdrug Own Brand

Hybrid working: 2 days home, 3 days in

Company pension matching

Stream money app access

Learning & Development programmes

Parental leave enhancements

Careers for growth

Job summary

Superdrug is seeking a People Development Advisor to support Head Office learning, coaching capability, induction, and mandatory training. The role emphasizes collaboration with stakeholders, Copilot, and existing resources to build skills and confidence across the team.

You will design and deliver engaging learning experiences, coordinate activity from analysis to evaluation, and help measure impact. Hybrid pattern with 2 days remote and 3 days in the office near East Croydon Station.

Qualifications

• Experience working in or with Learning & Development teams.
• Experience designing, facilitating, and evaluating learning interventions or programmes.
• Confidence using M365 tools, including Copilot, for content creation and planning.
• Ability to use feedback/attendance/impact data to improve learning activity.
• Experience coaching, supporting, or developing others.

Responsibilities

• Support Head Office learning offerings and identify learner needs.
• Act as main contact for Head Office learning stakeholders.
• Champion wider L&D initiatives (Negotiation Skills, Learning at Work Week, CSR, Wellbeing, mentoring).
• Coordinate learning activity from needs analysis to design, delivery, evaluation, and impact.
• Lead Head Office induction experiences with effective speaker setups.
• Create, curate, and support learning content for digital, virtual, and in-person delivery.
• Facilitate engaging, inclusive learning sessions.
• Measure success via attendance, feedback, and impact data; suggest improvements.
• Support programme administration including LMS records and budgets.

Skills

L&D experience

Coaching skills

Copilot/M365

Data-driven

Clear communication

Tools

Microsoft 365

Copilot

Job description

Location: East Croydon

Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available: 2 days working from home and 3 days in the office near East Croydon Station.

Salary: Competitive

Role Purpose

As People Development Advisor, you will support the learning and development of Head Office colleagues, focusing on coaching capability, AI confidence, induction, and mandatory training. You will work with stakeholders, Copilot, and existing resources to create, curate, and deliver learning experiences that build skills, confidence, and capability.

Responsibilities

• Supporting the Superdrug learning offer for Head Office by identifying learner needs and recommending improvements.
• Acting as a clear point of contact for Head Office learning stakeholders, working with People Business Partners and the Healthcare People Development Advisor to support joined‑up activity where needed.
• Supporting and championing wider Learning and Development initiatives, including Negotiation Skills, Learning at Work Week, Corporate Social Responsibility, Wellbeing, and mentoring programmes.
• Coordinating learning activity from needs analysis and planning through to design, delivery, evaluation, and measuring value and impact.
• Leading the Head Office induction experience, working with the People Development Manager to ensure speaker teams are set up for success and new colleagues feel welcomed, included, and engaged.
• Creating, curating, and supporting learning content for digital, virtual, and in‑person delivery, working with stakeholders, Copilot, teammates, and external providers where appropriate.
• Facilitating in‑person and virtual learning sessions that are engaging, inclusive, and aligned with the Superdrug feeling.
• Measuring success by tracking attendance, gathering feedback, evaluating impact, and making recommendations for improvement.
• Supporting programme administration by maintaining accurate learning management system records, reviewing planned costs, processing invoices, and updating the budget tracker.

Good Fit for You

• You care about helping people build their confidence, skills, and potential.
• You can bring the Superdrug feeling to life for colleagues and internal customers.
• You use your initiative, stay focused on outcomes, and use data to inform your work.
• You enjoy creating learning experiences that are engaging, practical, and inclusive.
• You communicate clearly and confidently with people at different levels.
• You are creative, flexible, and comfortable working in a fast‑paced retail environment.
• You are confident using M365 tools, including Copilot, and are curious about using technology to improve how learning is planned, created, delivered, and evaluated.

What You’ll Need

• Experience working in, or closely with, a Learning and Development team.
• Experience supporting the design, facilitation, and evaluation of learning interventions or programmes.
• Confidence using M365 tools, including Copilot, to create content, support planning, manage information, and analyse feedback.
• Confidence using feedback, attendance, or impact data to improve learning activity.
• Experience coaching, supporting, or developing others, including helping colleagues build coaching skills.
• A Learning and Development and/or coaching qualification would be beneficial, but is not essential.

Benefits

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays).
• 2 staff discount codes for yourself and a family member or friend.
• 30% discount on Superdrug Own Brand Products both in store and online.
• Hybrid working patterns available: 2 days working from home and 3 days in the office near East Croydon Station.
• Company pension matching and bonus.
• Access to Stream – a money management app that gives you access to a percentage of your pay as you earn it.
• Being part of a group that works closely with Savers, The Perfume Shop and Three UK.
• Part of A.S. Watson Group, the world’s largest international health and beauty retailer with over 15,700 stores in 25 markets.
• Unrivalled Learning and Development programmes.
• Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss support.
• Opportunity to be part of something special.