People & Culture Partner - Maternity Cover

21c Museum Hotels; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading hospitality brand is seeking a People & Culture Partner to join their team on a 6-month contract. You will play a crucial role in managing employee experience, supporting recruitment, and driving HR strategy at multiple hotels in London. This position offers the chance to make an impact in a vibrant, dynamic environment while enjoying comprehensive perks and development opportunities.

Benefits

Discretionary bonus scheme

25 days holiday pro-rata

Health cash plan

Free night at The Hoxton and meal for two

Enhanced family leave

Qualifications

• 4+ years’ experience in People & Culture within fast-paced hospitality.
• Experience in complex ER and performance issues required.
• Multi-site experience advantageous.

Responsibilities

• Manage employee experience and support HR initiatives.
• Partner across departments to enhance team development.
• Oversee recruitment processes to maintain talent pipeline.

Skills

People person

Building relationships

Attention to detail

Organizational skills

Comfortable with systems

Tools

HRIS system experience

Microsoft Office

Excel

Job description

Company Description

We are looking for a confident People & Culture Partner to join the People & Culture team at The Hoxton on a 6 month Fixed Term Contract Maternity cover, supporting our teams along their journey at two of our London hotels.

This is a great opportunity to continue your HR career in a fast-paced, lifestyle hospitality brand, supporting people from a variety of backgrounds. Our People team are a creative and ambitious bunch, and you’ll get to work on projects & initiatives all across the employee journey.

What’s in it for you…

• A competitive salary and eligibility to participate in our annual discretionary bonus scheme
• 25 days holiday (and bank holidays) pro-rata for the duration of the contract, pension and life insurance
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
• It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
• Treat yourself once in a while with lots of retail & hospitality perks through our partners
• Enjoy a free night at The Hoxton and a meal for two when you first start with us
• Goes without saying, but we’ll feed you when on site
• Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
• Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
• Lots of opportunity to progress and switch it up as part of a global family of brands
• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
• Extra time off to volunteer with one of our partner charities
• Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
• Enhanced family leave for when you’re expanding your family
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.

What you’ll do…

• Manage and work with People & Culture Coordinator to deliver the best employee experience and ensure all our procedures are up to date and well managed.
• Partner with our other People & Culture Partner and our Head of People & Culture on driving all things People strategy across your properties.
• Partner with our Heads of Department across your properties for anything that relates to looking after their teams, providing advice on anything from ER, support & guidance, helping to develop the best talent.
• Keep the culture of the property alive and kicking by promoting a fair, safe and inclusive environment and supporting with initiatives that inspire, motivate, engage and empower the team.
• Partner with our Training Manager to embed our talent review process; from onboarding, coffee chats, annual reviews through to talent, development and career management.
• Support on all things recruitment on all our various platforms, interviewing, through to offer and finally welcoming to ensure we are continuing the fantastic talent pipeline in our properties
• Support activities under “Do More”, our global initiative to work with local charities & community projects in the cities we call home.
• Ad-hoc reporting – from employee turnover to headcounts and everything in between.
• Partner with our Payroll Coordinator on a monthly basis - running reports, supporting with employee queries and act as our Benefits champion.
• Leading and supporting on key project initiatives across London with Head of People & Culture.

What we’re looking for…

• You'll come with 4+ years’ experience across all aspects of People & Culture within a fast-paced hospitality or relatable industry
• Multi-site experience advantageous
• You naturally want to help and support the people around you; others have most likely described you as a ‘People person’ and you’re great at building relationships
• Knowledge of local employment regulations is a must
• Experience of dealing with complex ER and performance issues
• HRIS system experience, preferably Fourth (or similar Hospitality or Retail system)
• Nothing escapes your eagle eye for detail even when you’re spinning multiple plates at once
• Comfortable with systems/platforms and great with the Microsoft Office suite, Excel in particular!
• Keen on organisation, and ensuring that everything is in the right place
• You’re looking for a place where you can be you; no clones in suits here
• You’re not precious. We leave our egos at the door and help get stuff done
• You’re up for doing things differently and trying (almost) everything once
• You want to be part of a team that works hard, supports each other and has fun along the way