People & Culture Coordinator

FAIRMONT; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic and growing business as a People & Culture Coordinator, where you will support a creative team focused on enhancing the employee journey. This role offers a unique opportunity to gain hands-on experience in HR while fostering a positive workplace culture. You will manage various HR processes, from onboarding to employee relations, making a daily impact on the lives of team members. With a supportive environment that values authenticity and individuality, you’ll be part of a team that celebrates diversity and inclusion while enjoying a range of perks and development opportunities.

Benefits

25 days holidays plus bank holidays

Health cash plan

Free night at The Hoxton

Free food during your shift

Discounts across the Ennismore family

Training and development opportunities

Extra time off for volunteering

Team events and parties

Qualifications

• 1-2 years HR experience preferred; eagerness to learn is key.
• Strong organizational skills and adaptability to change.

Responsibilities

• Manage administration throughout the employee lifecycle.
• Support talent attraction and recruitment activities.
• Assist with employee relations and conflicts.

Skills

HR experience

Organizational skills

Attention to detail

People skills

Tools

HRIS system (Fourth)

Communication platform (Connect)

Job description

Job Description

We are looking for a People & Culture Coordinator to join the P&C Team at The Hoxton in London. Reporting into the People and Culture Partner, the role will support the People team and Operations teams across all four The Hoxton, London Hotels, with a focus on The Hoxton, Holborn and The Hoxton, Shoreditch.

It’s a great opportunity to gain first-hand experience in all things People & Culture in a fast-paced, dynamic, and growing business. You will support people from diverse backgrounds and make a positive daily impact. The People Team is creative and ambitious, and you’ll work on projects that enhance the employee journey.

What’s in it for you…

• Competitive salary
• 25 days holidays plus bank holidays, pension, and life insurance.
• A health cash plan supporting your physical & mental wellbeing
• Confidential hotline and mental health first aiders for support
• Retail & hospitality perks through our partners
• Free night at The Hoxton and a meal for two upon starting
• Free food during your shift
• Discounts across the Ennismore family for you and your loved ones
• Training, learning academies, and development opportunities
• Extra time off for volunteering
• Team events, drinks, parties, and an inclusive calendar of diversity and inclusion events

What you’ll do…

• Be the first point of contact for team questions & requests, supporting the People team
• Manage administration throughout the employee lifecycle: onboarding, changes, and offboarding
• Act as HRIS system expert, updating Fourth with employee data
• Oversee communication platform management, Connect
• Ensure a smooth onboarding experience, including paperwork and tech setup
• Prepare and manage employee contracts & RTW checks
• Organize and deliver weekly inductions for new starters
• Collaborate on monthly reports on workforce metrics and DEI initiatives
• Support talent attraction and recruitment activities
• Coordinate with Payroll to ensure accurate pay
• Assist with employee relations, conflicts, investigations, and grievances
• Support training activities and employee benefits administration
• Participate in engagement activities and visits to properties across London
• Contribute to ad-hoc projects with the People & Culture team

What are we looking for…

• A helpful, personable attitude that fosters confidence and trust
• 1-2 years HR experience preferred but not essential; eagerness to learn is key
• A passion for people and hospitality
• Strong organizational skills and adaptability to change
• Authenticity and individuality in a supportive environment
• Attention to detail and a proactive approach
• Team-oriented, humble, and enthusiastic about trying new things