People & Culture Advisor (HR)

Charlotte Home Remodeling Company; Cheltenham; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

A leading home improvement company in Cheltenham is looking for a People & Culture Advisor to manage HR functions and enhance employee engagement. The role offers a competitive salary of up to £35,000 per annum, a hybrid working structure, and numerous benefits including bonuses, generous holiday allowance, and support for personal development. Ideal candidates will have experience in HR and a passion for improving employee experiences.

Benefits

Annual bonus scheme

Generous holiday allowance

Health & wellbeing support

Flexible working options

Life Assurance

Qualifications

• Passionate about creating a positive employee experience.
• Experience supporting employee relations cases.
• Discreet and professional approach to sensitive matters.

Responsibilities

• Manage recruitment and talent acquisition processes.
• Handle employee relations and compliance issues.
• Support employee engagement and wellbeing initiatives.

Skills

Passion for People & Culture

Employee relations management

Strong communication skills

Attention to detail

Education

CIPD qualified (Level 5)

Experience in a HR environment

Tools

Microsoft Office

Job description

Overview

Are you passionate about people, culture, and making a real difference at work? If you thrive in a varied, dynamic role and love helping others reach their potential, this could be the perfect opportunity for you.

At Commercial, our People & Culture team supports over 300 team members, making our company not just a workplace, but a community people are proud to be part of.

Role

As a People & Culture Advisor, youll take on a generalist role covering all aspects of People & Culture guiding managers and team members, ensuring compliance with employment law and company policies, and promoting best practice in people management. Youll also support the delivery of our People & Culture strategy and contribute to transformational projects across the business.

This is a full-time role, with part-time hours considered (minimum 33 hours per week).

Responsibilities

• Recruitment and talent partnering with managers to attract, select, and onboard top talent, while driving inclusive practices and promoting opportunities across different channels.
• Employee relations managing cases such as performance, disciplinary, grievance, absence management and flexible working, ensuring fairness and compliance.
• Advising and supporting managers and team members on policies, procedures, and people matters, ensuring a professional and confidential service.
• Employee engagement & experience enhancing the employee journey by gathering feedback, analysing engagement surveys, and driving wellbeing initiatives that help people feel supported, valued, and connected.
• Payroll and reward preparing and checking monthly payroll data in collaboration with our outsourced Payroll Bureau.
• Projects and initiatives supporting learning, change, wellbeing, and cultural programmes that make Commercial a great place to work.
• Collaboration and development working closely with the People & Culture team, supporting manager training, and mentoring the People & Culture Administrator.

About You

• A genuine passion for People & Culture and for creating a positive employee experience.
• Previous experience in a HR environment, ideally supporting with employee relations (ER) cases.
• CIPD qualified (ideally Level 5), or a strong desire to work towards the qualification.
• A discreet and professional approach, with the ability to handle sensitive matters confidentially.
• Confidence in advising managers on all areas of people management and development.
• Strong communication skills, with the ability to quickly build rapport and credibility at all levels.
• Someone who thrives in a learning environment and keeps up to date with employment law and industry trends.
• A motivated self-starter with a proactive, can-do attitude.
• Highly organised, with excellent time management and the ability to manage a varied workload.
• Meticulous attention to detail and accuracy in all aspects of work.
• Proficient in Microsoft Office, with strong Excel and PowerPoint skills.

About Us

Were Commercial, a purpose-driven, people-first organisation on an exciting journey to reach a £100m annual turnover and beyond. The people, the culture weve built, and the innovative spirit drive us forward. As Business Transformation Specialists, we combine original thinking with practical expertise to improve experiences and outcomes for our clients. Our areas of specialism include Managed IT, Smart Technologies, Digital Workspace, Interiors, Office Supplies, PPE, Facilities, and Workwear.

In August 2025, we proudly achieved Ecovadis Platinum status, placing us among the top 1% of companies assessed worldwide for sustainability. Were proud to be #commercialbynature, a team driven by values, sustainability, and continuous improvement.

Our Commercial HQ is undergoing a full refurbishment and youll be working in a brand new, state-of-the-art office space, purposefully designed to support creativity, collaboration, and wellbeing.

Benefits

We believe that people thrive when they feel truly valued and at Commercial, we make sure that happens every single day. When you join us, youll enjoy a desirable benefits package designed to support your personal and professional wellbeing, reward your hard work, and help you flourish in all areas of life. Here\'s what you can look forward to:

• A base salary of up to £35,000 per annum
• An annual bonus scheme of £3,000, paid quarterly upon successful achievement of KPIs
• Hybrid working structure with the flexibility to work from home for part of the week
• A generous holiday allowance of 25 days plus bank holidays, which increases with length of service
• An enhanced family leave package to support you and your growing family
• Life Assurance, offering peace of mind with cover equivalent to four times your salary
• Access to health & wellbeing support including 24/7 GP access, physiotherapy, and a confidential Employee Assistance Programme
• Free mortgage advice from leading broker Charles Cameron & Associates, available to you, your family, and friends
• Feel-good extras including volunteering days, onsite parking at all four of our offices, free refreshments, an employee community platform to stay connected to like-minded colleagues, weekly company-wide Learning Days a chance to share ideas, gain fresh insights, and explore a wide range of topics together, cycle-to-work and EV schemes, flexible working options, and much more!

Training and Diversity & Inclusion

Training and Development At Commercial, we invest in our people, 86% of our Senior Managers and 80% of our Directors have been promoted within. Whether you\'re just starting out or looking to grow, your development journey is as unique as you are and we\'ll support you every step of the way by offering training and development opportunities for career growth.

Diversity & Inclusion At Commercial, we believe our differences make us stronger. We are committed to creating a workplace where everyone feels seen, heard, and valued no matter your background, belief, identity, or way of life. Were proud to stand beside one another through lifes ups, downs, and everything in between. Our Diversity & Inclusion initiatives including support around menopause, neurodiversity, mental health, and more are just one of the ways we look out for each other and celebrate what makes us unique.

We hire people, not checklists. So even if you dont tick every box in the job description, wed still love to hear from you. Your potential, passion and perspective might be exactly what were looking for.

We are an equal opportunity employer and welcome applications from all individuals, regardless of race, ethnicity, gender identity, age, religion, disability, sexual orientation, or socio-economic background.

To learn more about who we are, our values, and how we protect your personal data during the recruitment process, please visit our website and review our Job Applicant Privacy Policy

https://commercial.co.uk/careers