People & Culture Advisor (ER Advisor)

eurochange; Stevenage; On-site; GBP 30,000 - 40,000; Part time

Benefits offered by this job

Colleague Rate on Travel Money

28 days holiday (inclusive of Bank Holidays)

High Street discounts

Free mortgage advice (provided by a third party)

24/7 virtual GP service for you and your family

Cycle to Work scheme

Employee health, wellbeing and financial support

Life Assurance

Access to earned wages when needed

Additional holiday entitlement after 1 year

Job summary

A leading travel money provider in the UK is seeking a part-time People & Culture Advisor to manage Employee Relations matters. This role involves supporting colleagues and managers through complex cases, providing clear legal advice, and coaching managers to handle people issues effectively. Candidates must have proven experience in an Employee Relations role, a strong understanding of UK employment law, and the ability to maintain accuracy in case records. The position offers a supportive environment and multiple employee benefits.

Qualifications

• Proven experience in an Employee Relations, HR Advisor or HRBP role.
• Strong working knowledge of UK employment law and ER best practice.
• Experience managing a varied ER caseload in a fast-paced environment.

Responsibilities

• Act as a first point of contact for ER matters.
• Manage ER cases end-to-end fairly and consistently.
• Coach managers to handle people issues appropriately.

Skills

Employee Relations

UK employment law

Coaching managers

Attention to detail

Job description

People & Culture Advisor (ER Advisor) – Part-time (30 hrs per week)

Join eurochange as a People & Culture Advisor with a strong Employee Relations focus. This part‑time role supports colleagues and managers through complex, sensitive people moments, combining employment law knowledge with empathy, clarity and consistency to ensure fair outcomes for everyone involved.

What you’ll be doing

• Act as a first point of contact for ER matters, including performance, conduct, disciplinary, grievance and appeal cases.
• Manage ER cases end‑to‑end, ensuring they are handled fairly, consistently and in a timely way.
• Coach and support managers to build confidence in handling people issues appropriately and lawfully.
• Provide clear, practical advice grounded in UK employment law, policy and best practice.
• Support organisational change activity, including restructures, TUPE and redundancy consultation when required.
• Maintain accurate ER case records, documentation and HR systems.
• Support the preparation of tribunal documentation and liaise with legal advisors when needed.
• Identify ER trends and use data to inform improvements in people practices and manager capability.

What success looks like

• Employee relations cases are managed professionally, consistently and with care.
• Managers feel supported and more capable in handling ER matters.
• Colleagues feel listened to, treated fairly and respected throughout processes.
• Risks are effectively managed through compliant, well‑documented practices.
• ER insights contribute to continuous improvement across the People & Culture function.

About you

You’re an experienced ER‑focused HR professional who is confident handling complex and sensitive situations. Calm, resilient and people‑centred, you balance empathy with fairness and compliance.

You’ll bring

• Proven experience in an Employee Relations, HR Advisor or HRBP role.
• Strong working knowledge of UK employment law and ER best practice.
• Experience managing a varied ER caseload in a fast‑paced environment.
• The ability to coach and influence managers with confidence and credibility.
• Excellent attention to detail and a discreet, professional approach.

Our Perks

• Colleague Rate on Travel Money.
• 28 days holiday (inclusive of Bank Holidays).
• High Street discounts.
• Free mortgage advice (provided by a third party).
• 24/7 virtual GP service for you and your family.
• Cycle to Work scheme.
• Employee health, wellbeing and financial support through the Retail Trust.
• Life Assurance.
• Wagestream – access your earned wages when you need it.
• Additional holiday entitlement after 1 year.
• And many more!

Our Vision

To be the UK’s go‑to travel money provider, adding value to every customer’s journey.

Our Purpose

Foreign exchange… but better, simpler & more convenient – we’re the trusted inspirational experts.

Our Values

To make foreign exchange better, simpler and more convenient while being the trusted inspirational experts our customers and colleagues rely on. Friendly, passionate and inclusive, every colleague is treated with respect, fairness matters and authenticity is celebrated.