People & Culture Advisor - 12 month FTC

OAG; Luton; Hybrid; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Private health insurance

Company bonus scheme

Enhanced pension scheme

25 days holiday + bank holidays + 1?日

Job summary

OAG is seeking a People & Culture Advisor to blend hands-on P&C delivery with business partnering. You will coach managers, guide policy interpretation, and lead on employee relations across OAG’s international operations.

Reporting to the Head of P&C Operations, you will maintain core processes worldwide while building manager relationships and driving improvements. Based in Luton or Lithuania with regular travel.

Qualifications

• Degree in HR, Business Admin or equivalent practical experience.
• Experience with international HR context and multiple jurisdictions is a plus.
• Experience partnering with managers on policy, ER and people matters.

Responsibilities

• Partner with managers as first P&C contact on policies and employment matters.
• Build trusted relationships across all locations and cultures.
• Support employee relations casework with proper documentation.
• Deliver onboarding, offboarding, and lifecycle changes globally with accuracy.
• Maintain accurate employee data across P&C systems and GDPR compliance.
• Contribute to P&C projects and policy updates.
• Ensure compliance with employment laws across jurisdictions and flag risks.
• Travel regularly UK-Luton/London to Lithuania, building relationships.

Skills

Partnership mindset

Advisory approach

Interpersonal skills

Cultural awareness

Data and process accuracy

Integrity and discretion

Initiative and proactivity

Education

HR degree or related field

Practical HR experience

Tools

Hibob

BambooHR

Rippling

Job description

ABOUT THE COMPANY:

OAG is the essential intelligence partner transforming global travel. For nearly a century we've been the foundation the travel industry builds on: trusted, proven, essential. Today, we're going beyond.

ABOUT THE COMPANY:

OAG is the essential intelligence partner transforming global travel. For nearly a century we've been the foundation the travel industry builds on: trusted, proven, essential. Today, we're going beyond. We combine unmatched data quality, quantity and access with breakthrough technology and deep industry expertise to deliver what the industry truly needs: not just more data, but better answers. From real-time operational intelligence to strategic decision-making, we power the entire travel ecosystem, from airlines and airports to technology companies and financial institutions. And we're embedding AI throughout our intelligence layer, pairing decades of proprietary data with the latest technology to deliver answers that weren't possible before. Travel moves the world, and we move travel. For more information visit www.oag.com

ABOUT THE ROLE:

The People & Culture Advisor blends hands-on P&C operational delivery with genuine business partnering: you will be a visible, trusted first point of contact for managers across OAG, coaching them through everyday people matters, guiding them on policy and employee relations, and helping them lead their teams with confidence.

Reporting to the Head of P&C Operations and working closely with the wider P&C team, you will keep core people processes running smoothly worldwide while building the kind of manager relationships that let you spot issues early, advise with credibility and shape better outcomes. Based in Luton or Lithuania, with regular travel across all OAG locations, you will work with increasing autonomy, contribute to process improvements and help build a globally aligned, employee-centred people function. It is an ideal opportunity for an HR professional who wants to develop real partnering skills alongside a broad, internationally grounded operational foundation, and to progress towards a Business Partner career path.

This is a 12 month fixed-term contract providing maternity cover.

WHAT YOU'LL BE DOING:

• Partner with managers as their first point of P&C contact, coaching and advising them on policies, procedures, performance and employment matters so they can handle people situations well, and escalating complex cases to senior colleagues where needed.
• Build strong, trusted relationships with managers and employees across all OAG locations, getting to know each team's context so your advice is practical and grounded, and helping create a consistent employee experience worldwide.
• Support managers through employee relations casework: preparing documentation, coordinating meetings, guiding them on fair process and maintaining clear records, contributing to consistent outcomes that reflect OAG's values.
• Deliver core P&C operational processes globally, including onboarding, offboarding, contract administration and employee lifecycle changes, ensuring accuracy, consistency and compliance at every stage.
• Maintain accurate, up-to-date employee data across P&C systems, supporting payroll inputs and ensuring compliance with GDPR and data privacy standards across all jurisdictions.
• Contribute to P&C projects and improvement initiatives, using what you hear from managers to identify opportunities to improve processes, and supporting the implementation of policy updates and employee experience programmes.
• Support compliance with employment legislation across multiple jurisdictions, flagging emerging risks to managers and the P&C team and helping keep documentation and policies up to date.
• Travel regularly between the UK (Luton and London) and Lithuania, building face-to-face relationships with managers and applying processes consistently and sensitively across different cultural contexts.

WHAT WE'RE LOOKING FOR:

• A genuine partnering mindset: you enjoy working alongside managers, want to understand their teams and challenges, and see your role as making them better people leaders, not just answering their queries.
• An advisory approach and growing HR knowledge, with the confidence to guide managers on policy interpretation, employee relations and day-to-day people matters, and the judgement to know when to elevate.
• Strong interpersonal and communication skills, able to build trust quickly with managers and colleagues across different cultures, locations and seniority levels.
• International awareness and cultural sensitivity, with the ability to work effectively across multiple geographies and a willingness to travel regularly between the UK and Lithuania.
• Attention to detail and process orientation, able to manage multiple operational tasks accurately and maintain data integrity across P&C systems.
• A high degree of integrity and discretion, handling sensitive employee information confidentially and in line with GDPR and local data protection requirements.
• Curiosity and initiative: comfortable working with minimal guidance, proactively identifying improvements, and developing both operational and business partnering capabilities over time.

IF YOU HAVE THE FOLLOWING THAT WOULD BE GREAT:

• A degree in Human Resources, Business Administration or a related field, or equivalent practical experience.
• Experience with P&C platforms such as Hibob, BambooHR or Rippling, or exposure to multi-jurisdiction employment law or payroll contexts.
• Experience working in or with an international organisation supporting employees across multiple countries, or a strong interest in developing global HR capability.

If you don't meet every requirement but feel excited about this role, we'd still love to hear from you.

WE WILL OFFER YOU:

• You will proactively explore and adopt AI tools and automation in your day-to-day work, keeping the customer at the centre of everything you do. You will share learnings with your team and approach new technologies with curiosity and an open mind. At OAG, finding better ways to work and putting customers first is everyone's responsibility.
• Real responsibility on hard problems, with the autonomy to own decisions and act on them, in an open culture built on trust.
• Flexible working arrangements that allow remote work or office attendance
• An attractive compensation and benefits package, including private health insurance, a company bonus scheme and enhanced pension scheme
• 25 days holiday plus bank holidays, and a day off during your birthday month. Plus the option to purchase up to an additional 10 days leave.
• Octopus EV salary sacrifice scheme
• Work remotely anywhere in the world for up to 1 month per year

OAG is committed to creating an inclusive workplace where everyone feels valued and able to perform at their best.

We welcome applications from people of all backgrounds and experiences. If you require reasonable adjustments at any stage of the recruitment process, please let us know - we're happy to have an open conversation about how we can support you.