People & Culture Advisor
ISS Facilities Services
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Job summary
ISS Facilities Services is seeking a People & Culture Advisor to provide practical, commercially focused HR support to managers and employees across a designated business area.
The successful candidate will play a key role in supporting the employee lifecycle, promoting employee engagement, driving best practice and ensuring people-related matters are managed fairly and consistently in line with company values and employment legislation.
Qualifications
- Strong experience within a People & Culture or HR generalist role.
- Good knowledge of UK employment legislation and HR processes.
- Excellent communication, relationship-building and customer service skills.
- Strong problem-solving, mediation and conflict-resolution abilities.
- Effective coaching, influencing and stakeholder management skills.
- Ability to manage priorities, follow processes and work independently.
- A proactive, approachable and commercially focused attitude.
- Ability to build trust and maintain positive working relationships across the business.
Responsibilities
- Advise and support managers on employee relations, performance, absence, conduct and grievance matters.
- Provide guidance on UK employment law, HR policies, processes and basic TUPE matters.
- Support conflict resolution, mediation and smaller organisational restructures.
- Coach managers to confidently manage people-related issues.
- Build strong relationships with managers, employees and wider People & Culture teams.
- Promote an inclusive, engaging and safety-focused workplace culture.
- Ensure people practices are fair, consistent and aligned with company values.
- Support continuous improvement across HR processes and the overall employee experience.
Skills
Job description
National / Stoke office - open to candidates nationwide
37.5
Permanent
We are seeking a People & Culture Advisor to provide practical, commercially focused HR support and guidance to managers and employees across a designated business area.
The successful candidate will play a key role in supporting the employee lifecycle, promoting employee engagement, driving best practice and ensuring people-related matters are managed fairly and consistently in line with company values and employment legislation.
- Advise and support managers on employee relations, performance, absence, conduct and grievance matters.
- Provide guidance on UK employment law, HR policies, processes and basic TUPE matters.
- Support conflict resolution, mediation and smaller organisational restructures.
- Coach managers to confidently manage people-related issues.
- Build strong relationships with managers, employees and wider People & Culture teams.
- Promote an inclusive, engaging and safety-focused workplace culture.
- Ensure people practices are fair, consistent and aligned with company values.
- Support continuous improvement across HR processes and the overall employee experience.
- Strong experience within a People & Culture or HR generalist role.
- Good knowledge of UK employment legislation and HR processes.
- Excellent communication, relationship-building and customer service skills.
- Strong problem-solving, mediation and conflict-resolution abilities.
- Effective coaching, influencing and stakeholder management skills.
- Ability to manage priorities, follow processes and work independently.
- A proactive, approachable and commercially focused attitude.
- Ability to build trust and maintain positive working relationships across the business.
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
Proud member of the Disability Confident employer scheme
Company: ISS Facilities Services
Salary: Meets national minimum wage
Hours: Full-time
Location: England
Working pattern: On-site
Job type: Permanent
Posting date: 13 Nov 2026
Closing date: 13 Dec 2026
People & Culture Advisor
Contract: Office & Production (P&C)
Location: National / Stoke office - open to candidates nationwide
Hours of work: 37.5
Contract Type: Permanent
We are seeking a People & Culture Advisor to provide practical, commercially focused HR support and guidance to managers and employees across a designated business area.
The successful candidate will play a key role in supporting the employee lifecycle, promoting employee engagement, driving best practice and ensuring people-related matters are managed fairly and consistently in line with company values and employment legislation.
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