People & Culture Advisor

ROLLER; London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic People & Culture Advisor to foster a thriving team culture. In this hybrid role, you will be the trusted advisor for team leaders, championing HR best practices and driving employee engagement initiatives. Your expertise in UK employment law and HR generalist experience will be key in supporting organizational change and enhancing the employee experience. Join a vibrant team dedicated to creating amazing workplace experiences and making a significant impact on the company’s success. If you're passionate about culture and people, this opportunity is perfect for you.

Qualifications

• Hands-on HR generalist experience in a fast-paced environment.
• Strong understanding of UK employment law and employee relations.

Responsibilities

• Provide HR guidance to team leaders on performance and engagement.
• Support employee relations and compliance with UK employment law.
• Analyze people metrics to inform strategic HR decisions.

Skills

HR generalist experience

UK employment law knowledge

Performance management coaching

Employee relations management

Data analysis

Clear communication

Organizational skills

Education

Degree in Human Resources or related field

Job description

ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great guest experiences.

ROLLER helps its customers offer amazing guest experiences through a full suite of venue management features. We are a fast-growing global company with customers in over 30 countries and a wide array of industries like theme parks, museums, zoos, trampoline parks, water parks, aquariums, and wake parks - just to name a few!

At the heart of ROLLER is our team - which consists of 200+ highly energetic, driven, intelligent, and humble professionals, all contributing to help build a great and enduring business. We truly believe that the sky's the limit for us, and we are well on our way toward becoming a global success story. But most of all, we love what we do, have a great time doing it and are looking for like-minded people to join us on this amazing journey!

About the Role

As a People & Culture Advisor, you’ll play a pivotal role in supporting our people, leaders, and People & Culture (P&C) Business Partners to drive a high-performing, engaged, and thriving team culture. No two days are the same – you’ll be the go-to advisor for team leaders, a key player in employee engagement initiatives, and a champion for HR best practices that make ROLLER an amazing place to work.

This is a hybrid role, requiring regular presence in our London office to support our growing UK-based team.

What You’ll Do

• Be a Trusted Advisor: Provide first-line HR guidance to Team Leaders and managers across performance management, engagement, and development.
• Partner with Purpose: Collaborate with the P&C BP to align HR programs with business goals and build leadership capability across the business.
• Champion Employee Relations: Support employee relations cases with sound advice and documentation, promoting a fair and positive workplace.
• Drive Performance & Development: Help run performance reviews, analyze trends, and identify development opportunities and succession planning insights.
• Support Change & Growth: Assist with organizational change, including restructures and culture-building initiatives, ensuring people are informed and engaged.
• Ensure Compliance & Minimize Risk: Maintain up-to-date policies in line with UK employment law and company standards.
• Deliver Data-Driven Insights: Collect, analyze, and report on people metrics to help shape strategic HR decisions.
• Enhance Employee Experience: Help run employee engagement surveys, DEI programs, wellness initiatives, and recognition activities that make ROLLER a place where people love to work.

About You

• You’ve got hands-on HR generalist experience, ideally in a fast-paced, global or scaling tech environment.
• You’re confident advising leaders on people matters and coaching them through performance and development conversations.
• You understand UK employment law and can navigate sensitive employee relations issues with empathy and discretion.
• You’re a clear communicator, organized, and action-oriented – someone who thrives in a collaborative, dynamic team.
• You genuinely care about creating great experiences for employees and believe in the power of culture to drive business success.

What You Can Expect

• Initial call with our Talent Acquisition Manager: You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
• Interview with the Hiring Manager: You'll get to meet with the hiring manager to learn more about the role & ROLLER whilst also talking through your experience in more detail.
• Loop Interviews: This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for!
• Offer: If all lights are green and the fit feels right, we'll conduct reference checks and you'll receive an offer to join!

Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment.

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