People & Culture Advisor

Blue Cross; Carterton; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

38 days holiday

Wellbeing support

GP access

Health cash plan

Employee assistance

Pension scheme

CPD support

Life assurance

Pet insurance discount

Family friendly policies

Recognition scheme

Volunteer days

Job summary

Blue Cross is seeking a People & Culture Advisor on a 12-month maternity cover to support colleagues and managers across the organisation. You will provide expert guidance on HR matters, manage employee relations cases, and help implement HR policies while using data to drive improvements.

The role is based at our Burford site with hybrid working arrangements. You will work with the People & Culture Business Partners to deliver a joined-up service and contribute to a positive workplace

Qualifications

• Experience across the employee lifecycle in HR.
• Advising managers through ER cases including sickness absence, grievance, disciplinary and capability.
• Strong data analysis and reporting skills.
• Excellent interpersonal and customer-facing skills.
• Strong written and verbal communication.
• Attention to detail and strong administration.
• Proven ability to prioritise and organise multiple tasks in a busy role.
• IT literacy with MS Office, web-based platforms and databases.
• Willingness to demonstrate and apply Blue Cross values; CIPD Level 3 or working towards accreditation.
• Experience of working with volunteers in HR.

Responsibilities

• Manage a varied caseload of employee relations matters.
• Coach and support managers through formal and informal processes.
• Provide expert advice on policies, procedures and best practice.
• Identify risks and help managers resolve issues.
• Support implementation and improvement of people policies.
• Analyse people data to spot improvement opportunities.
• Collaborate with Resourcing and People & Culture partners to deliver joined-up service.
• Promote an inclusive, values-led culture.

Skills

HR policies

Employee relations

Data analysis

Stakeholder mgmt

Communication

IT literacy

Education

CIPD Level 3 or working towards

Tools

Microsoft Office

Web platforms

Databases

Job description

We're looking for a People & Culture Advisor to join our People & Culture team on a 12-month maternity cover contract. This is a fantastic opportunity to play a key role in supporting colleagues and managers across Blue Cross, providing expert advice and guidance on a wide range of people matters while contributing to a positive employee experience. More about the role Working closely with our People & Culture Business Partners and wider People & Culture team, you'll provide professional advice and support to managers, employees and volunteers across the organisation. You'll help managers confidently manage employee relations matters, support the implementation of people policies and processes, and use data and insight to help drive continuous improvement. This is a varied role that combines employee relations, policy advice, people reporting, coaching and stakeholder support, offering the opportunity to make a real impact across Blue Cross. This role is based at our Burford site with hybrid working arrangements in place.

What you will be doing

• Managing a varied caseload of employee relations matters, including disciplinary, grievance, capability, absence and performance management cases.
• Coaching and supporting managers through formal and informal people processes.
• Providing expert advice on employment policies, procedures and best practice.
• Identifying risks and helping managers resolve people issues effectively and consistently.
• Supporting the implementation and continuous improvement of people policies and processes.
• Analysing people data and trends to identify opportunities for improvement.
• Working closely with the Resourcing team and People & Culture Business Partners to provide a joined-up people service.
• Promoting an inclusive, positive and values-led culture,

You’ll be organised, adaptable and able to balance multiple priorities while maintaining attention to detail and confidentiality. Most importantly, you’ll enjoy helping others, finding practical solutions and contributing to a positive workplace culture.

Qualifications and Experience

• Previous experience of working in HR, gained throughout the employee lifecycle
• Experience of advising managers through formal and informal employee relations cases including sickness absence, grievance, disciplinary and capability
• Confident in dealing with numbers and experience of analysing and reporting data
• Excellent interpersonal skills and customer-facing skills
• Strong communication skills, both written and verbal
• Good attention to detail
• Strong administration skills
• A proven track record of prioritising and organising work and projects within a busy and multi-functioning role
• IT literate with Microsoft Office, web-based platforms and databases
• The ability to demonstrate, understand and apply our Blue Cross values, CIPD Level 3 qualification or working towards CIPD accreditation
• Experience of working with volunteers in an HR environment
• Experience of managing projects and development programmes
• An understanding of the voluntary sector

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes:

Benefits

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support.
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers