People Coordinator (Operations)

Falmouth Exeter Plus; Penryn; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Employer Pension Contribution up to 12

28 days + 8 bank holidays

Annual salary increments

Enhanced Maternity/Paternity Pay

Cycle Scheme

Life Assurance

Job summary

Falmouth Exeter Plus seeks a People Coordinator to support the People & Culture team across Falmouth University and our partner organisation. You will be the first point of contact for managers, employees and workers, delivering timely, accurate advice in line with policy and legislation.

This permanent, full-time role (35 hours per week) involves supporting the entire employment lifecycle, maintaining accurate records and assisting with compliance checks, annual leave, sickness and family

Qualifications

• Strong administrative skills with excellent attention to detail.
• Professional and approachable communication style, with confidence supporting a wide range of stakeholders.
• Good numeracy and IT skills, including Microsoft Office.
• The ability to work under pressure, meet deadlines and handle confidential information with discretion.
• A proactive, customer focused approach.

Responsibilities

• Act as a first point of contact for managers, employees and workers.
• Respond to a wide range of employment related queries and provide timely, accurate advice in line with policy and legislation.
• Involved in all stages of the employment lifecycle, from starters to leavers, and maintaining accurate records.
• Carry out essential compliance activities such as right to work and DBS checks.
• Support administration of annual leave, sickness and family leave.
• Collaborate with People & Culture to deliver a consistent, professional service across campuses.

Skills

Administrative skills

Attention to detail

Communication

IT skills

Discretion

Customer-focused

Job description

About The Role

Are you passionate about people, customer service and are highly organised?

We are looking for a People Coordinator to join our People & Culture team and play a key part in delivering a high quality, people focused service across Falmouth University and our partner organisation Falmouth Exeter Plus.

In this varied and fast paced role, you will be at the heart of our people operations function. You will act as a first point of contact for managers, employees and workers, responding to a wide range of employment related queries and providing timely, accurate advice in line with policy and legislation.

You will be involved in all stages of the employment lifecycle, from supporting starters through to leavers, processing contractual changes and maintaining accurate records. Alongside this, you will carry out essential compliance activities such as right to work and DBS checks, and support the administration of annual leave, sickness and family leave.

Working closely with colleagues across People & Culture, you will contribute to delivering a consistent, professional and positive service. This is a great opportunity to build broad experience across People & Culture while contributing to a service that has a real impact on the employee experience.

About You

You are organised, detail focused and enjoy working with people. You are comfortable managing multiple priorities, responding to queries and finding solutions in a busy operational environment.

You will bring:

• Strong administrative skills with excellent attention to detail
• A professional and approachable communication style, with confidence supporting a wide range of stakeholders
• Good numeracy and IT skills, including Microsoft Office
• The ability to work under pressure, meet deadlines and handle confidential information with discretion
• A proactive, customer focused approach

For further details on the skills/experience required for this role, please see the full job description above.

This is a permanent, full-time position working 35 hours per week across Monday-Friday, however part-time/job share working can also be considered for the right candidate(s).

We operate a hybrid flexible approach to working with an on-campus presence required two days per week. The remainder of the week can be worked from home or either campus.

If you are looking to have an informal discussion about this opportunity ahead of applying, please contact Hannah Annear, Pay & Reward Manager, by email at [e-mail]

*Although we have set the closing date as Sunday 27 September 2026, we will review applications as we receive them, and interview as soon as we have candidates that are a good match.*

About Us

In return for your hard work and commitment, we offer excellent benefits, including:

• -Employer Pension Contribution up to 12%.
• - 28 days + 8 days bank holiday.
• - Annual salary increments (Until top of grade reached)
• - Enhanced Maternity/Paternity Pay/Adoption Pay
• - Salary Sacrifice Car Scheme (Tusker)
• - Salary Sacrifice Cycle Scheme
• - Salary Sacrifice Home & Tech Scheme
• - Life Assurance

Full details on our employee benefits can be found on our careers page www.falmouth.ac.uk/jobs. Alongside these benefits we offer a first class working environment across our campuses with all the facilities you would expect from a leading University.

A successful external candidate for this position would be employed by Falmouth Staffing Ltd, a wholly-owned subsidiary of Falmouth University. Employees of Falmouth Staffing Ltd work alongside Falmouth University colleagues in the delivery of Falmouth’s strategic vision and will adopt Falmouth University’s HR policies and procedures in full.

Falmouth University welcomes and encourages job applications from people of all identities and backgrounds, particularly those under-represented and/or marginalised, as it is important we have a diverse range of candidates to consider.