People Coordinator

Inspired Thinking Group; Birmingham; Hybrid; GBP 22,000 - 32,000; Full time

Benefits offered by this job

25 days holiday

Wellbeing Day

Flexible holidays

Buy/carry over days

Pension scheme

Medical cash plan

Electric car salary sacrifice

Charity payroll giving

Professional qualifications funding

Employee of the Month bonus

Referral bonuses £1,500

Wellbeing workshops

Job summary

Inspired Thinking Group is seeking an HR Admin professional to coordinate onboarding, changes to employment, and offboarding through the People Services inbox. You will prepare contracts and letters, maintain HRIS records, and support payroll data transfer and benefits administration.

You will also assist with reports, system improvements, employee engagement, and compliance across policies and diversity metrics, in a fast-paced environment. A range of benefits and flexible holidays are offered.

Qualifications

• 1–2 years’ administration experience, ideally in a similar role.
• Excellent attention to detail.
• Proficient in Microsoft Word, Outlook, Excel, etc.
• Excellent communication skills.
• Ability to prioritise tasks in a fast-paced environment.
• Desirable: Knowledge of employment legislation.
• Desirable: CIPD L3 or above.

Responsibilities

• Coordinate onboarding, changes to employment, and offboarding through the People Services inbox.
• Prepare employment contracts, offer letters, reference requests and other HR documentation; maintain records in the HRIS and personal files with data protection compliance.
• Generate standard and ad hoc HR reports; support implementation and optimisation of HR systems and tools.
• Act as first point of contact for employee queries and support engagement initiatives.
• Liaise with Payroll to ensure accurate transfer of data; support benefits administration and statutory leave.
• Ensure HR processes and records comply with policies and employment legislation; assist audits and reporting on diversity and workforce metrics.

Skills

1–2 years’ administration

Attention to detail

Microsoft Office

Excellent communication

Prioritisation in fast-paced env

Education

CIPD L3 or above

Tools

Job description

Key Responsibilities

• HR Administration: coordinate and support all aspects of the employee lifecycle including onboarding, changes to employment, and offboarding processes through the People Services inbox. Prepare employment contracts, offer letters, reference requests, and other HR documentation. Maintain and update employee records in the HRIS and personal files in compliance with data protection regulations.
• HRIS and Systems Support: Ensure timely and accurate data entry into the HRIS. Generate standard and ad hoc reports for internal use and compliance reporting. Support the implementation and ongoing optimisation of HR systems and tools.
• Employee Support: Act as a first point of contact for employee queries, providing timely and accurate information or escalating where necessary. Support employee engagement initiatives, wellbeing activities, and internal communications.
• Payroll & Benefits Administration: Liaise with Payroll to ensure accurate transfer of employee data. Support the administration of employee benefits, absence tracking, and statutory leave (e.g. maternity, paternity, sick leave).
• Compliance and Reporting: Ensure all HR processes and records comply with company policies and employment legislation. Assist with audits and reporting related to compliance, diversity, and workforce metrics.

• Essential - 1-2 years’ administration experience, ideally in a similar role
• Essential - Good attention to detail
• Essential - Competent at using Microsoft packages such as Word, Outlook, Excel etc.
• Essential - Excellent communication skills
• Essential - Ability to prioritise tasks and work effectively in a fast-paced environment
• Desirable - Knowledge of employment legislation
• Desirable - CIPD L3 or above

Perks at ITG

• Time off that works for you — 25 days' holiday + bank holidays, a paid Wellbeing Day, flexible bank holidays to honour cultural or religious observances, and the option to buy or carry over up to 5 extra days.
• Flexibility & lifestyle — Smart Working with up to 40% from home, and after 12 months, the option to work from abroad for up to 90 days a year.
• Family & life milestones — Enhanced family friendly leave, 3 extra days for your wedding/honeymoon, and an Employee Assistance Programme whenever you need support.
• Financial perks — Pension scheme, Corporate Medical Cash Plan, electric car salary sacrifice scheme, and tax-efficient payroll giving to your favourite charities.
• Growth & recognition — Funding for professional qualifications, monthly Employee of the Month awards (£250 bonus), and referral bonuses of up to £1,500.
• Community & wellbeing — Regular Wellbeing Workshops, 30+ Wellbeing Champions, a paid Volunteer Day, and an online perks platform with discounts on top brands, days out, and gym memberships.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.

ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.