People Coordinator

Inspired Thinking Group (ITG); Birmingham; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Holiday days

Smart working up to 40% from home

Work abroad up to 90 days/year

Enhanced family leave

Wedding/ Honeymoon days

Employee Assistance Programme

Pension scheme

Medical cash plan

Electric car salary sacrifice

Charitable giving via payroll

Professional qualifications funding

Employee of the Month £250 bonus

Referral bonuses up to £1,500

Wellbeing workshops

30+ Wellbeing champions

Volunteer day

Staff perks platform discounts

Job summary

Inspired Thinking Group (ITG) is seeking an HR Administrator to coordinate onboarding, employee records, and HRIS data in a dynamic, fast-paced environment in the UK. You will support payroll, benefits, and compliance duties while assisting with audits and reporting.

The role emphasizes strong communication, attention to detail, and the ability to prioritise tasks. Flexible working options and wellbeing initiatives are highlighted among ITG’s perks.

Qualifications

• 1-2 years’ administration experience, ideally in a similar role.
• Good attention to detail.
• Competent at using Microsoft packages such as Word, Outlook, Excel.
• Excellent communication skills.
• Ability to prioritise tasks and work effectively in a fast-paced environment.
• Desirable - Knowledge of employment legislation.
• Desirable - CIPD L3 or above.

Responsibilities

• Coordinate and support all aspects of the employee lifecycle including onboarding, changes to employment, and offboarding processes through the People Services inbox.
• Prepare employment contracts, offer letters, reference requests, and other HR documentation.
• Maintain and update employee records in the HRIS and personal files in compliance with data protection regulations.
• Ensure timely and accurate data entry into the HRIS. Generate standard and ad hoc reports for internal use and compliance reporting.
• Support the implementation and ongoing optimisation of HR systems and tools.
• Act as a first point of contact for employee queries, providing timely and accurate information or escalating where necessary.
• Support employee engagement initiatives, wellbeing activities, and internal communications.
• Liaise with Payroll to ensure accurate transfer of employee data.
• Support the administration of employee benefits, absence tracking, and statutory leave (e.g. maternity, paternity, sick leave).
• Ensure all HR processes and records comply with company policies and employment legislation. Assist with audits and reporting related to compliance, diversity, and workforce metrics.

Skills

Communication

Attention to detail

Prioritisation

Fast-paced

Education

CIPD Level 3+

Tools

Word

Outlook

Excel

Job description

Key Responsibilities

• HR Administration: coordinate and support all aspects of the employee lifecycle including onboarding, changes to employment, and offboarding processes through the People Services inbox. Prepare employment contracts, offer letters, reference requests, and other HR documentation. Maintain and update employee records in the HRIS and personal files in compliance with data protection regulations.
• HRIS and Systems Support: Ensure timely and accurate data entry into the HRIS. Generate standard and ad hoc reports for internal use and compliance reporting. Support the implementation and ongoing optimisation of HR systems and tools.
• Employee Support: Act as a first point of contact for employee queries, providing timely and accurate information or escalating where necessary. Support employee engagement initiatives, wellbeing activities, and internal communications.
• Payroll & Benefits Administration: Liaise with Payroll to ensure accurate transfer of employee data. Support the administration of employee benefits, absence tracking, and statutory leave (e.g. maternity, paternity, sick leave).
• Compliance and Reporting: Ensure all HR processes and records comply with company policies and employment legislation. Assist with audits and reporting related to compliance, diversity, and workforce metrics.

• Essential - 1-2 years’ administration experience, ideally in a similar role
• Essential - Good attention to detail
• Essential - Competent at using Microsoft packages such as Word, Outlook, Excel etc.
• Essential - Excellent communication skills
• Essential - Ability to prioritise tasks and work effectively in a fast-paced environment
• Desirable - Knowledge of employment legislation
• Desirable - CIPD L3 or above

Perks at ITG

• Time off that works for you — 25 days' holiday + bank holidays, a paid Wellbeing Day, flexible bank holidays to honour cultural or religious observances, and the option to buy or carry over up to 5 extra days.
• Flexibility & lifestyle — Smart Working with up to 40% from home, and after 12 months, the option to work from abroad for up to 90 days a year.
• Family & life milestones — Enhanced family friendly leave, 3 extra days for your wedding/honeymoon, and an Employee Assistance Programme whenever you need support.
• Financial perks — Pension scheme, Corporate Medical Cash Plan, electric car salary sacrifice scheme, and tax-efficient payroll giving to your favourite charities.
• Growth & recognition — Funding for professional qualifications, monthly Employee of the Month awards (£250 bonus), and referral bonuses of up to £1,500.
• Community & wellbeing — Regular Wellbeing Workshops, 30+ Wellbeing Champions, a paid Volunteer Day, and an online perks platform with discounts on top brands, days out, and gym memberships.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.

ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.