People Coordinator

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DCK is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands such as River Island, M&S, Tesco, Next & Matalan to name a few. We have over 25 years’ experience in fashion jewellery. We are experts in designing, developing and trading in accessories, working with a wide range of partners and selling directly to consumers.

We are currently recruiting for a People Coordinator to work in our Billericay office.

We offer a variety of benefits, including 25 days paid holiday plus bank holidays, flexible working hours (core hours of 10am - 4pm), early finish every Friday, hybrid working with WFH opportunities throughout the week, and many more.

Our Head Office is in Billericay, Essex, with transport links to Central London, Stratford, and Southend. We also offer free parking for drivers.

Key Responsibilities:

1. Optimizes the efficiency of the People Team:

• Arranging meetings and People events, helping coordinate People processes, and researching information as directed by the People Partners.
• Manage, monitor, and control People information using electronic forms and trackers (e.g., colleague absence, starters and leavers, vacancies, induction, probationary and annual reviews).
• Own the company benefits, including PMI, Life Assurance, and Travel Insurance, ensuring documentation is available to colleagues.
• Ensure compliance with Right to Work requirements, including visas and leave to remain, managing non-compliance issues.
• Coordinate the Probation process for new colleagues, monitor reviews, and escalate as needed.
• Maintain electronic colleague files, ensuring GDPR compliance and data accuracy.
• Manage admin aspects of the employee lifecycle: onboarding, induction, probation, queries, contract variations, and leavers.

• Provide administrative support to the People team, including onboarding, changes, and leavers.
• Act as a contact for HR queries within company policies and procedures.
• Offer generalist People advice and support, escalating queries when necessary.
• Assist in payroll data preparation, including absence and leave data.
• Coordinate induction plans, manage the buddy scheme, and conduct new starter calls.
• Develop and maintain collaborative relationships with colleagues, managers, and the People team.
• Manage parental leave processes, conduct risk assessments, and support colleagues through pregnancy and leave.
• Perform other duties and project work as assigned by the People Partners.

• Handle colleague relations and customer service duties.
• Support other duties as assigned by the People Partners.

Skills, Experience, and Qualifications:

• Basic understanding of employment laws (Essential).
• Effective written and oral communication skills.
• Strong administrative skills with customer service and people skills.
• Intermediate proficiency in Microsoft Office; experience with electronic HR systems.
• Ability to prioritize a high-volume workload.
• Meticulous attention to detail.
• Excellent planning and organizational skills.
• A team player who values collaborative working.