People Co-Ordinator

Inspired Thinking Group (ITG); Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in Birmingham is seeking a People Co-Ordinator to enhance the employee experience through effective HR administration. The role requires managing HRIS tasks, onboarding, and employee engagement initiatives while fostering a positive company culture. Ideal candidates will have a strong background in HR, exemplary communication skills, and a keen attention to detail.

Benefits

25 days’ holiday + bank holidays

Annual Wellbeing Day

Pension Scheme

Corporate Medical Cash Plan

Smart Working Options

Employee Assistance Programme

Cycle to Work Scheme

Monthly Employee Awards

Paid Volunteer Day

Referral scheme

Enhanced Family Friendly Leave

Qualifications

• Proven experience in an administrative or HR support role.
• Familiarity with HRIS systems and data management.
• Excellent written and verbal communication skills.

Responsibilities

• Coordinate and support all aspects of the employee lifecycle including onboarding.
• Act as a first point of contact for employee queries.
• Ensure timely and accurate data entry into the HRIS.

Skills

Communication

Interpersonal Skills

Data Management

Tools

HRIS systems

Microsoft Office

Job description

As a People Co-Ordinator, you will play an essential role in supporting the day-to-day operations of our People Team. Your contributions will be crucial in ensuring that we deliver a seamless and positive employee experience. In this position, you will be responsible for managing a variety of key administrative tasks that span the entire employee lifecycle. This includes everything from onboarding new hires to facilitating ongoing employee engagement, all while maintaining accurate records and supporting our team with various HR initiatives. By effectively handling these tasks, you will help foster a workplace culture where employees feel valued and supported at every stage of their journey with us.

Key Responsibilities:

• HR Administration: coordinate and support all aspects of the employee lifecycle including onboarding, changes to employment, and off-boarding processes through the People Services inbox. Prepare employment contracts, offer letters, reference requests, and other HR documentation. Maintain and update employee records in the HRIS and personal files in compliance with data protection regulations.
• HRIS and Systems Support: Ensure timely and accurate data entry into the HRIS. Generate standard and ad hoc reports for internal use and compliance reporting. Support the implementation and ongoing optimisation of HR systems and tools.
• Employee Support: Act as a first point of contact for employee queries, providing timely and accurate information or escalating where necessary. Support employee engagement initiatives, wellbeing activities, and internal communications.
• Recruitment Support: Coordinate interview scheduling and candidate communications. Assist with onboarding processes including background checks, induction planning, and new hire paperwork.
• Payroll & Benefits Administration: Liaise with Payroll to ensure accurate transfer of employee data. Support the administration of employee benefits, absence tracking, and statutory leave (e.g. maternity, paternity, sick leave).
• Compliance and Reporting: Ensure all HR processes and records comply with company policies and employment legislation. Assist with audits and reporting related to compliance, diversity, and workforce metrics.

• Proven experience in an administrative or HR support role.
• Working knowledge of HR processes across the employee lifecycle (onboarding, changes, offboarding).
• Familiarity with HRIS systems and data management.
• Proficient in Microsoft Office Suite (especially Excel, Word, and Outlook).
• Experience working with HR software or systems (e.g., Workday, BambooHR, or similar).
• Excellent written and verbal communication skills.
• Strong interpersonal skills with the ability to handle sensitive information confidentially.

Work’s a treat!

On top of a competitive salary, you can expect a whole load of perks:

• 25 days’ holiday + bank holidays– we understand the importance of you getting some down time.
• Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing.
• Pension Scheme – helping you save towards your retirement home in the sun!
• Corporate Medical Cash Plan – claim back the cost of your medical treatments.
• Smart Working Options – spend up to 40% of your working week from home.
• So many savings– through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.
• Employee Assistance Programme– our people are at the heart of everything we do, so if you’re happy, we’re happy.
• Cycle to Work Scheme – save on the cost of biking to work.
• Monthly Employee Awards - Employee of the Month programme with £250 bonus
• Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process!
• Referral scheme– know the perfect person to join the team? You could bag £1,500 for a putting a good word in.
• Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
• Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.

ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.

These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together.

What next?

If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.

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