People-Centric Care Operations Lead

Alternative Futures Group

Liverpool

On-site

GBP 28,000 - 36,000

Full time

2 days ago
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Benefits offered by this job

35 hour working week
Health Cash Plans
24/7 virtual GP consultations
24/7 mental health consultations
Blue Light Card eligibility
Comprehensive induction programme

Job summary

Alternative Futures Group is seeking a supervisory-minded role to support the Team Leader in delivering high-quality, person-centred services. You will advise staff, promote best practices, and ensure compliance with policies, regulations and CQC standards.

The role requires active involvement in care planning, staff development and service improvements, including safeguarding and risk management. AFG offers a comprehensive induction and ongoing professional development.

Qualifications

  • Experience of person centred planning and review.
  • Experience of supporting people with learning disabilities and mental health needs.
  • Experience of undertaking staff supervisions / support.
  • Experience of using IT systems in the management of service and people.

Responsibilities

  • Support development, update and review of care plans with the Team Leader.
  • Engage in assessment, planning, monitoring and reviewing of support.
  • Promote butterfly moments by sharing stories across the team.
  • Mentor staff in person centred approaches and policy adherence.
  • Assist in staff rotas and induction of new staff.

Skills

Person centred care
Care planning
Staff supervision
Communication skills
ICT for reporting

Education

NVQ3 qualification in management or care
Training in Person centred practices

Tools

SelectHR
PeoplePlanner
My Performance Review

Job description

Alternative Futures Group is seeking a supervisory-minded role to support the Team Leader in delivering high-quality, person-centred services. You will advise staff, promote best practices, and ensure compliance with policies, regulations and CQC standards.

The role requires active involvement in care planning, staff development and service improvements, including safeguarding and risk management. AFG offers a comprehensive induction and ongoing professional development.

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