People & Business Partner (Midlands)

TN United Kingdom; West Yorkshire; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading company in the hospitality sector seeks a People & Business Partner to provide strategic HR support across multiple hotel locations. This hybrid role involves managing employee relations, recruitment, and training initiatives to enhance employee satisfaction and retention. The ideal candidate will possess strong HR experience and be CIPD qualified, ready to drive a positive workplace culture.

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

50% discount on Food and Drink

30% discount in Starbucks stores

Excellent training and development

Financial wellbeing support

Mental health support

Birthday off guaranteed

Qualifications

• Proven experience to manage remotely.
• Strong employment law knowledge.
• Generalist HR experience.

Responsibilities

• Lead on employee relations and HR matters.
• Support recruitment and onboarding processes.
• Drive employee engagement and retention.

Skills

Strong communicator

Self Driven

Generalist HR Experience

Strong Employment Law Knowledge

Education

CIPD Level 5 or Above

Job description

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People & Business Partner (Midlands), Beeston

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Client:

Village Hotels - Central Team

Location:

Beeston, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

6f597b8e4273

Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Role Title:People & Business Partner

Responsible for:N/A

Reporting to: Head of HR

Based: Hybrid (Midlands based)

Purpose of the Role

People Partners are a direct support to hotels by leading on all employee relations and HR matters alongside all other activities that support the people strategy of recruitment, selection, engagement, reward & learning and development. Each People partner supports a group of hotels ( up to 8) both onsite and remotely as the business requires. The role is a hybrid between home working and hotel locations with a minimum of 1 visit to each hotel per month.

People partners are expected to offer expert advice and strategic support on all people matters on both reactive and proactive plans to drive employee satisfaction and in turn drive employee engagement and retention.

Key Performance Measures

Employee retention - Effective Case Management with the properties

Driving the Village Brand Initiatives and Benefits

Driving the Village Brand Culture and Big People Days

Engagement with all levels of the Team

Transparency & escalation with Head of HR

Delivering Key Training to the Region

Key Accountabilities:

Employee Relations

Effective case management and resolution in a timely and cost effective manner.

Comply with the Village people - Legislative Processes and Procedures.

Compliance with institutional organisations such as trade unions

Adherence to policy and procedure and adaptation to employment law changes or Village policy.

Case Management to ensure we are able to track trends and include;

Disciplinary & Grievance

Long Term Sick

Wellness & mental Health

Escalation of any high risk cases to Head of HR

Highlighting areas of opportunity to the rest of the People Team to ensure we can drive a strong people culture.

Coach and mentor with strong feedback to managers for improved performance around HR issues and reduction in cases.

Adherence to NMW & HMRC practices relating to employees.

Contractual management of all employees.

Systems / Compliance

Audits of working patterns for all contract types

Audits of Employee information on systems

Reviewing the L&D completion for your properties and driving to close the gap

Culture

Engagement in the Big People Days & Village Green Initiatives

Engagement in the Team, getting to know each team and driving them to success

Driving the L&D Strategy of the Business by enrolling, encouraging and mentoring those want that next step

Recruitment

Identify recruitment needs and support Hotel GM’s and HOD’s to fill

Support with recruitment, assessment days and interviewing.

Support with the induction and onboarding process

Employee Life Cycle

Support with start to end employment journey processes.

Support with driving Be My Guest programme and access to reduce 90 day turnover

Equity Diversity & Inclusion

Ensuring compliance with legislation and Village values.

Ambassador of the ED&I values.

HR Training

Support with the delivery of HR training sessions including but not limited to Disciplinary & Grievance, Discrimination V Banter, Soft Skills

Identify and support with any HR Skill gaps

Drive the Group's multi skill initiative.

Legislative training

Drive completion in key legislative areas with the support of the General Manager.

Support with the role out and delivery of our internal development programmes supporting the growth of our teams.

Support with managing the Apprenticeship Levy and ensuring we are utilising the fund to its full potential allowing us to upskill our teams.

Personal specification

CIPD Level 5 or Above

Strong Employment Law Knowledge

Generalist HR Experience

Proven Experience to manage remotely

Autonomous

Self Driven

Impartial striving to the needs of the business

Strong communicator both written and verbally

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits* such as…

Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.

Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.

Friends and Family discounted stays from £49 including breakfast

50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill

30% discount on and off shift in our Village Hotel Starbucks stores

Excellent training and development including our Rising Stars and Talent Academy programmes

A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.

Discounts and cashback offers on many High Street Brands and Supermarkets.

A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health

Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.

Financial wellbeing support and salary drawdown via Wagestream

Access to our Employee Assistance Programme, offering support and counselling

A fun, supportive and inclusive work environment with regular team events

Excellent Reward and Recognition Incentive schemes

Anniversary rewards for key milestones of service

Electric car salary sacrifice scheme

Have your birthday off guaranteed

Discounted Health Cash plan and Sick pay Insurance.

A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.

Enhanced maternity and paternity benefits and pay