PEOPLE AND STAFFING ASSISTANT

Smart Group Ltd; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dynamic hospitality and events company based in London is seeking a Staffing and People Assistant to manage event personnel and staffing operations. You will ensure smooth event staffing, handle HR and payroll administration, and maintain compliance. The ideal candidate has experience in staffing or HR within events and possesses excellent organisational and communication skills. Attractive perks include a performance-related bonus and health plan access.

Benefits

Performance Related Bonus

22 days holiday plus bank holidays

Access to Medicash health plan

Restaurant and bar discounts

Enhanced parental-leave pay

Volunteer Day

Cycle-to-work scheme

Travel loan

Daily health snacks and lunches

Regular social events

Vibrant company culture

Generous refer-a-friend bonus

Qualifications

• Experience in staffing, human resources, or workforce coordination within events or hospitality.
• Strong organisational skills with the ability to manage multiple priorities.
• Excellent communication skills and a proactive approach to problem-solving.

Responsibilities

• Ensure event personnel have clear information about bookings and event details.
• Attend key events to manage on-site staffing.
• Build relationships with staffing agencies to ensure a reliable core team.

Skills

Staffing coordination

Organizational skills

Communication skills

Problem-solving

Tools

HR management software

Job description

About Us

We’re Smart Group: A dynamic collection of hospitality, catering, venue and event management businesses.

Quality, passion and integrity drive all the brands at Smart Group, providing unforgettable experiences across events and hospitality. We are a small, intimate company, with over 25 years’ of experience and personal service is at the core of everything we do. As we continue to grow, we are looking for a dynamic Staffing and People Assistant to join our team and help manage our event personnel and staffing operations.

THE ROLE

As a Staffing and People Assistant, you will play a crucial role in ensuring our events are fully staffed with engaged, skilled, and professional personnel. Working closely with staffing agencies and internal teams, you will help manage our workforce, coordinate payroll, and maintain compliance, all while ensuring our events run seamlessly.

Key Responsibilities

Staffing & Event Support:

• Ensure event personnel have clear and concise information regarding booking, confirmation, cancellations, and event details.
• Attend key events to manage on-site staffing, ensuring smooth operations.
• Build strong relationships with staffing agencies to incentivise staff and establish a reliable core team.
• Approve and sign off agency invoices while reconciling labour costs to event budgets.
• Assist in forecasting and planning staffing levels for busy periods.
• Maintain and manage staff uniforms, ensuring they are laundered and in good repair.
• Coordinate staff food orders for events.
  
  

HR & Payroll Administration

• Maintain and update staff records, ensuring compliance with tax, banking, and right-to-work documentation.
• Prepare and upload cost centre reports onto HR management software.
• Support payroll processes, ensuring accurate allocation of labour spend to events.
• Compile and submit weekly expense reports to the finance team.
  
  

Compliance & Training

• Monitor training records for full-time and casual staff via our training software.
• Ensure compliance with health & safety and food safety policies.
  
  

What We're Looking For

• Experience in staffing, human resources, or workforce coordination within events or hospitality.
• Strong organisational skills with the ability to manage multiple priorities.
• Excellent communication skills and a proactive approach to problem-solving.
• Knowledge of HR software and payroll processes (desirable but not essential).
• A team player who thrives in a fast-paced environment and enjoys working with people.
  
  

WHAT'S IN IT FOR YOU?

• Performance Related Bonus
• Holiday allowance starts at 22 days plus bank holidays, increasing with the length of service
• Access to Medicash health plan
• Access to fantastic restaurant and bar discounts via the CODE app
• Enhanced parental-leave pay – subject to the length of service
• Volunteer Day – Take a paid day off to support a charity or cause that matters to you.
• Cycle-to-work scheme
• Travel loan
• Delicious, health snacks, breakfast and lunches available daily
• Fabulous regular social events
• Fun and vibrant company culture
• Generous refer-a-friend bonus
  
  

How To Apply

If you’re ready to take the next step in your staffing and HR career within the exciting world of events, we’d love to hear from you! Apply now by forwarding your CV to [e-mail] and become part of our team.