People Advisor

Avove Utilities; Warrington; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

24 days holiday

Company pension scheme

Life assurance

Private GP Helpline

Health Cash Plan

Avove Discount Scheme

Family friendly policies

Lifestyle benefit options

Financial wellbeing programme

Employee assistance program

Volunteer days

Charity matched giving

Job summary

Avove is seeking a People Advisor to join our People & Culture team in the Chorley or Warrington area. You will manage a diverse caseload of employee relations matters, guiding managers through formal processes and providing practical advice to resolve cases promptly while minimising risk.

You'll collaborate with the People Partner team on high‑risk matters such as TUPE, redundancy and discrimination cases, and use data to spot trends, strengthen engagement, and support a positive workplace

Qualifications

• Experience handling a range of people matters and employee relations.
• Experience in fast-paced environments with multiple priorities.
• Excellent communication and interpersonal skills to advise managers clearly.
• Ability to build trusted relationships with stakeholders at all levels.
• Strong organisational skills and ability to meet deadlines.
• Proficient in using data and reporting to identify trends and support decisions.
• CIPD Level 5 qualification or current study is preferred.
• Experience with HR databases and systems is advantageous.
• Proficiency in Word, Excel, and PowerPoint.

Responsibilities

• Manage and own a varied caseload of employee relations matters through to resolution.
• Guide managers through formal People processes with practical, clear advice.
• Act as adviser and coach to managers to minimise risk to the business.
• Collaborate with the People Partner team on high-risk cases (TUPE, redundancy, discrimination).
• Identify risks and provide proactive guidance to improve manager capability and colleague experience.
• Support organisational change with the wider People team and stakeholders.
• Keep up to date with employment legislation and ER developments.

Skills

HR practices

Employment law

Employee relations

Communication

Interpersonal skills

Organisational skills

Data & reporting

CIPD Level 5 (qualification)

HR systems

MS Office

Education

CIPD Level 5 (qualification)

Tools

HR systems

Microsoft Office

Job description

We’re looking for a People Advisor to join our People and Culture department.

Location: Based from our Chorley or Warrington office, with occasional travel to other Avove locations as required.

Salary: £35,000 - £40,000 Depending on experience

Due to continued growth, Avove is looking for a People Advisor to join our growing People & Culture team. You’ll provide trusted, practical advice to managers and colleagues, taking ownership of employee relations cases through to resolution. You’ll also work collaboratively across the wider People team on complex cases, projects and initiatives that strengthen manager capability, employee engagement and workplace culture.

Key Responsibilities

• Manage and own a varied caseload of employee relations matters, seeing each case through to an appropriate and timely resolution.


• Guide and support managers through formal People processes, providing clear, practical advice and ensuring policies and procedures are followed consistently.


• Act as a trusted adviser and coach to managers, building their confidence and capability in managing people matters effectively while helping to minimise risk to the business.


• Work closely with the People Partner team on more complex or higher-risk employee relations matters, including TUPE, redundancy and discrimination-related cases.


• Identify and escal…


• Effectively manage and prioritise your caseload, taking into account risk, complexity, business needs and agreed service levels.


• Build strong relationships with managers and key stakeholders, providing the right balance of support, coaching and constructive challenge.


• Support organisational change activity, working collaboratively with the wider People team and relevant stakeholders.


• Keep up to date with current and emerging employment legislation and ER developments, supporting updates to People policies, processes and working practices, as well as relevant training and development initiatives.


• Use People data and ER trends to identify risks, recurring themes and opportunities to improve manager capability, ways of working and colleague experience.


• Contribute to wider People projects and initiatives aligned with business priorities, including internal communications and engagement activity that supports a positive workplace culture.


• Champion positive change, supporting the implementation and embedding of wider People initiatives across the business.

Skills & Experience

• A good understanding of HR practices, employment law and employee relations, with experience handling a range of people matters.


• Experience working within a fast-paced environment, managing multiple priorities effectively.


• Excellent communication and interpersonal skills, with the confidence to provide clear, practical advice.


• The ability to build trusted relationships with managers, colleagues and stakeholders at all levels.


• Strong organisational skills with the ability to manage competing priorities and meet deadlines.


• Confident using data and reporting to identify trends and support informed decision-making.


• Ideally, you’ll hold a CIPD Level 5 qualification or be working towards one.


• Experience using HR systems and databases would be advantageous.


• Good working knowledge of Microsoft Office, particularly Word, Excel and PowerPoint.

This role is not eligible for sponsorship under the Skilled Worker Visa process. Applicants must therefore have, and maintain, an alternative right to work for the duration of employment.

What’s in it for you?

• 24 days holiday plus bank holidays


• Company pension scheme


• Life assurance


• Private GP Helpline & Health Cash Plan


• Avove Discount Scheme


• Family friendly policies


• A selection of lifestyle benefit options


• Financial wellbeing programme


• Employee assistance program for health and wellbeing and onsite mental health first aiders to support our colleagues


• We love to give back so we offer you volunteering days in your community and charity matched giving where we will boost your fundraising.

Why join Avove?

At Avove, we’re proud to create an environment where people can build meaningful careers, develop their skills and feel supported to reach their full potential. We invest in training and development, provide opportunities to grow, and are committed to a workplace where safety, wellbeing and collaboration are at the heart of everything we do. With a strong focus on supporting our people and their families through a broad range of benefits, Avove is a place where you can feel valued, make a real impact and take the next step in your career with confidence.

About Avove

Avove is a leading infrastructure services provider, delivering critical utility and energy solutions across the UK. With a strong focus on safety, sustainability, and innovation, we specialise in the design, maintenance, and renewal of essential infrastructure for water, energy, and telecoms networks. Our people are at the heart of everything we do, and we are committed to long-term investment in training, development, and modern equipment to support our teams in delivering high-quality, reliable services for our clients and communities.

We are an equal opportunities employer

At the heart of what we do is a commitment to equity, diversity, and inclusion. We celebrate what makes each of us unique and are building a workplace where everyone feels safe, valued, and empowered to be their authentic selves. If you require any reasonable adjustments or support during the application or interview process, please let us know and we’ll be happy to discuss how we can support you.