People Advisor

Hiddenwell - Head Office; Moreton-in-Marsh; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Spa day benefits

Discounts on stays at venues

Pension scheme

Free parking

Employee assistance program

Perkbox discounts

Job summary

Hiddenwell is seeking a proactive People Advisor to support Ardencote and our Central Support teams. You’ll work with managers and employees, offering practical guidance on People policies, attendance, and performance while upholding our values and culture.

You’ll manage lifecycle activities from recruitment to departures, partner with Learning & Development, and help deliver wider People initiatives across sites. A CIPD path is welcomed, with opportunities for growth.

Qualifications

• Experience handling employee relations issues and advising managers.
• Strong relationship-building and communication with staff at all levels.
• Knowledge of HR policies, employment law and performance processes.

Responsibilities

• Provide hands-on People support at Ardencote and across the business.
• Assist with recruitment, onboarding, and lifecycle changes.
• Support performance reviews, training and development initiatives.
• Contribute to employee engagement and culture initiatives.

Skills

Employee relations

Relationship building

Communication skills

Organisational skills

HRIS familiarity

Education

CIPD qualification

Tools

HRIS systems

Job description

People Advisor – Hiddenwell

Hiddenwell is growing — and we’re looking for a proactive, people-focused People Advisor to support our teams at Ardencote and work closely with our Central Support team.

We believe great hospitality starts with great people. From the warmth of a welcome to the care shown in every interaction, our teams are at the heart of the experiences we create for our guests.

We’re looking for someone who shares that belief — an approachable, organised and solutions-focused People professional who enjoys building relationships, supporting managers and helping create a workplace where people feel valued, supported and able to thrive.

The opportunity

Working closely with our People Lead, managers and employees, you’ll provide hands‑on People support at Ardencote and across our wider business, helping deliver a consistent, positive employee experience.

From employee relations and recruitment to onboarding, performance and development, you’ll be a trusted first point of contact, ensuring our teams receive the support they need. You’ll also work with our Central Support team to deliver wider People initiatives and bring our people strategy to life.

Be approachable. Make a difference.

You’ll build strong relationships with employees and managers, providing practical advice on People policies, processes, absence and performance.

You’ll know when to take ownership and when to escape sensitive matters to the People Lead, while proactively identifying issues and helping create a supportive workplace where people feel heard and valued.

Support every stage of the employee journey.

You’ll support key employee lifecycle activities, from recruitment and onboarding to promotions, changes and leavers, ensuring processes run smoothly and records remain accurate.

Working with managers and our Learning & Development team, you’ll also support performance reviews, training and development, helping our people build their skills and progress.

Create a culture where people thrive.

You’ll support employee engagement initiatives, gather feedback and help bring Hiddenwell’s values and behaviours to life.

Working with the People Lead, you’ll contribute ideas to improve the employee experience, support People communications and share insights that help strengthen our culture and retain great people.

Get the details right. Keep things moving.

You’ll maintain accurate People records and systems, support payroll queries and ensure processes are completed efficiently, accurately and in line with employment legislation and company policies.

With strong organisation and attention to detail, you’ll manage competing priorities across locations, handle confidential information professionally and keep the People Lead informed of activity, emerging issues and potential risks.

What you’ll bring

You’ll have experience in a People Advisor, HR Advisor or similar generalist role, with a good understanding of employee relations and the confidence to support managers and employees through everyday People matters.

You’ll be comfortable working in a fast-paced environment, managing different priorities and building relationships across teams and locations.

Most importantly, you’ll bring:

• Experience supporting employees and managers across a range of HR/People matters.
• A good understanding of employee relations, employment legislation and People policies.
• Strong organisational skills and excellent attention to detail.
• Clear communication and interpersonal skills, with a friendly and approachable manner.
• The ability to manage competing priorities and work effectively across Ardencote and Central Support.
• A proactive, practical and solutions-focused approach.
• Confidence handling confidential and sensitive information with professionalism and discretion.
• Experience supporting recruitment, onboarding, performance and employee development.
• Good IT and administrative skills, ideally including experience with HR/People systems.
• A collaborative mindset and a genuine passion for creating a positive employee experience.

A CIPD qualification, or a willingness to work towards one, would be beneficial, as would experience in a multi-site or operational environment.

Additional Information

• Full‑time role: 40 hours per week
• Working 5 out of 7 days per week
• Location: You will be working at Ardencote Manor and Central Services - Moreton-in-Marsh
• Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship now or at any point in the future for this role

What We Offer

• Complimentary Spa Day on work anniversaries at any of our company spas
• Coffee, tea and snacks from our kitchen
• Access to the Employee Assistance Program
• 30% discount on overnight stays and spa days
• Discounts on food, drink and retail across our venues
• Pension scheme
• Free Parking
• Refer-a-Friend scheme
• Excellent Induction and training programme
• Perkbox Online benefits and discounts
• On-line Doctor support (appointments/prescriptions)
• A fun, supportive and inclusive work environment with loads of development opportunities

Why Hiddenwell? Why now?

This is an opportunity to join Hiddenwell at an exciting point in our growth, working closely with our People Lead and operational teams to help shape the employee experience at Ardencote and across our wider business.

You’ll gain exposure to a broad range of People activity, contribute to meaningful projects and play an important role in supporting our teams as the business continues to evolve.

If you’re a passionate People professional who enjoys being close to the operation, building relationships and making a difference to people’s working lives, we’d love to hear from you.

Well hidden. Best found.