People Advisor

Our Role

Forming an integral part of the People Partnership Team, this role will be responsible for providing generalist HR support and advice in all aspects of people management to The White Company Stores and business partners. The role will be responsible for building strong business relationships and driving ‘People Partnership’ across Retail, partnering with Area Managers in order to influence better people focussed business decisions. Whilst the role will primarily be focused on supporting our Retail stores, there will also be emphasis placed on developing a holistic business view and so there will also be advisory duties in supporting Retail, Head Office, and the Contact Centre colleagues from time to time. There will also be the opportunity to work within the wider People Team on specific projects and to take ownership of key business priorities.

Please be aware this role is a 4-month FTC to cover maternity leave

What you’ll be doing

People Partnership

• Act as a first point of contact providing generalist HR support to Store Managers and Area Managers, advising on all elements of people management
• Build sustainable, strong business relationships with key stakeholders across the Retail estate
• Provide a swift and responsive HR service to managers and employees on a wide range of queries
• Building a strong relationship with all other People Advisors to ensure advice given is consistent across the team
• Support the Retail ‘People Plan’, aligned to delivering the department strategy
• Present relevant and timely updates to the People Partnership Manager and to your key business partners
• Coach and train business partners to ensure they are equipped to manage their teams in the best possible way and in line with TWC values and culture
• Understanding our brand and interpret it to run through every piece of people management material (including policies and procedures, internal messaging - ensuring they are relevant and appropriate)
• Create and maintain a partnership with the L&D, Talent Acquisition, Comms & Engagement and Pay & Reward teams to ensure that all people centric initiatives are joined up and considered

Insight

• Support the People Partnership Manager in the creation of people analytics that tell a story and are aligned to the people strategy
• Based on the analytics, facilitate meaningful and impactful conversations with business partners to guide better business and people focused decisions
• To use relevant metrics and data to develop insight and support and influence People Team strategy and initiatives, and to influence management behaviour across the business
• Ensure all department trackers and reporting mechanisms are kept up to date

Employee Relations

• Work with Store Managers and Area Managers in providing a solutions focussed service in dealing with all employee relations issues such as disciplinary and grievance procedures, and proactively identify opportunities to address recurring issues at organisation level
• Support Retail in all aspects of Talent management, including managing underperformance as well as identifying high performance
• Staying abreast of any changes to employment law, ensuring our policies, procedures and usual practice remain legally compliant
• Ensuring that our policies and procedures are interpreted fairly, reasonably and consistently by managers across all teams – and are fully aligned to the policies and procedures
• Supporting and advising within ER investigations through taking notes, advising on process and formally confirming outcomes
• Supporting all flexible working applications

Reward

• Work with business partners to guide and advise on all remuneration submissions, supporting on completion of relevant paperwork and advice
• Support annual reward processes such as pay review and bonus payments
• Support with salary benchmarking to ensure TWC salaries are in line with reward strategy and market positioning

Organisation Design

• Supporting any proposed structural changes – working with the manager to build the proposal, working through the plan and supporting delivery of the change
• Support senior colleagues in organisational design projects whilst advising business partners on organisational design queries
• Support business partners with evaluating ways of working across the business to optimize team output

What will make you brilliant at this role

• Proven experience operating at a People Advisory level
• A passion for our brand
• A desire to be part of a team working together to create a consistent approach to people management
• An honest, open and transparent way of working
• A desire to build strong and honest relationships with our people, at all levels
• A positive approach to managing relationships with stakeholders, peers, and team members – valuing long-term partnerships
• A collaborative mindset that encourages collective thinking and shared success
• Proficiency with systems, especially Microsoft Office; quick adaptability to new solutions is a plus
• A drive to create something special and inspire others to do the same

What we offer you

At The White Company, we value our employees for always going the extra mile for our customers; we reward this with great benefits and competitive salaries.

• Discount - Up to 50% off
• Holiday – 23 days rising to 25 with length of service
• Perkplace Benefits Platform – discounts on well-being and lifestyle
• Wagestream Money Management app – access to Wagestream for financial wellbeing
• Structured development support from our in-house Learning and Development Hub
• Pension Scheme
• Life Assurance

Additional Benefits (Head Office roles only)

• Fruit basket daily
• Tea and coffee provided
• Hybrid working – work from home on Mondays and Fridays
• Flexi working hours with core hours 10-4pm, finishing at 5pm on Fridays
• Social events, including Christmas parties
• Seasonal Sample Sales
• Volunteer Day with a charity of your choice

Our Equality, Diversity, and Inclusion statement of commitment

At The White Company, we are committed to creating an inclusive culture that welcomes and celebrates diversity. We aim to create an environment where everyone can bring their authentic selves, feel valued, and respected. Our recruitment and selection processes reflect this commitment.

Our Sustainability statement of commitment

We are dedicated to building a sustainable legacy for a brighter future for people and the planet, integrating this ethos into everything we do.