People Advisor

The Granite Group; Liverpool; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the insurance sector is seeking a People Advisor on a 12-month fixed-term contract. This role involves providing HR support, managing employee relations, and contributing to various projects related to wellbeing and engagement. The ideal candidate will have a strong understanding of HR policies and experience in case handling, with opportunities for professional development in a supportive environment.

Benefits

Enhanced Annual Leave entitlement starting at 31 days

Enhanced paternity pay and full maternity pay

Colleague Assistance programme for wellbeing

Access to a flexible benefits platform

Long Service Award for 5, 10, and 15 years

Qualifications

• Working knowledge of HR policies and procedures.
• Experience in case handling.
• Confident in using MS Office packages.

Responsibilities

• Act as a main point of contact for HR queries.
• Advise operational managers on employee relations.
• Manage a caseload of employee relation cases.

Skills

Empathy

Communication

Problem Solving

Education

CIPD Level 3 or working towards

Tools

MS Office

Dayforce

Job description

The Human Resources function plays an integral part in supporting the businesses' People Strategy and offers professional HR support and guidance to each area of the organisation.

As the People Advisor you will get actively involved in Employee Relations procedures. You will support the HR Manager in providing HR advice and guidance and supporting the wider team by sharing your experience and knowledge.

You will provide empathetic and pragmatic generalist support aligned to our Company Values to our Operations Divisions across the UK. There will also be opportunities to support and work on various People, Engagement, Charity, and Wellbeing related projects throughout the year. Our team also support our Charity Committee, the Engagement Team and our team of Mental Health First Aiders, as well as the employee relations aspect of the role, so this is a truly generalist opportunity.

Job Title: People Advisor (12 month fixed term contract)
Working hours: 37.5 hours per week, Monday to Friday, 9am to 5:30pm

Location: Liverpool offices on a Hybrid working basis

What you will be doing:

• To be one of the main points of contact for HR queries within the team, advising remotely via MS Teams and face to face
• Advise and guide our Operational managers on issues related to employee relations in line with Company policy and ACAS best practice
• Advise and guide our colleagues in an empathetic manner on issues related to employee relations in line with Company policy and ACAS best practice
• Manage an ongoing generalist caseload covering medium to low-risk employee relation cases across the business
• Manage all administrative paperwork in relation to case work in line with the HR Team SLAs
• Ensure that all HR case data is kept up to date and managed in line with the HR Team SLAs
• Manage a case load of colleagues referred to our Occupational Health Provider, then following up with mangers and colleagues to embed reasonable adjustments and wellbeing
• Assist in the delivery of the Company Wellbeing Strategy
• Support the Engagement Team, Charity Committee and Mental Health Fist Aiders where needed

What we are looking for:

• Working knowledge and understanding of company HR policies and procedures
• Confident in use of MS Office packages
• Experience and knowledge of case handling
• CIPD L3 or working towards would be beneficial
• Experience in use of Dayforce

About Acorn Insurance

With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.

At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.

We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.

The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.

Why Acorn Insurance?

Why Acorn Insurance?

Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include:

Wellbeing:

• Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
• Enhanced paternity pay and 16 weeks full maternity pay.
• Colleague Assistance programme offers a suite of wellbeing services such as:
• 6 Free Counselling sessions per year
• Unlimited access to a telephone councillor 24/7
• Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
• Network of internal qualified mental health first aiders are available to provide support to colleagues.
• A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
• Ability to access your earnings before payday via Dayforce Wallet.
• Company pension scheme
• Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
• Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
• Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.

Reward, Recognition and Culture:

• Long Service Award paid on 5,10- and 15-years’ service
• A reward and recognition hub to celebrate and reward colleagues and peers.
• Consistent and engaging company events including company awards, competitions and charity fundraisers.
• Budgets for department leaders to use for social and engagement events.
  
  Please visit our website to view more of our excellent work benefits!

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. We are unable to provide visa sponsorships.

At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. We aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.