People Advisor

Mind; Greater London; On-site; GBP 37,000 - 45,000; Full time

Benefits offered by this job

Hybrid working 2 days in London

25 days' holiday

Development workshops

Employee Assistance Programme

Cycle to Work Scheme

Life Assurance

Staff discount

Exclusive discounts

Family friendly policies

Job summary

Mind Retail is seeking a People Advisor on a 12-month fixed-term contract to support managers and staff across employee relations, recruitment and onboarding. The role includes HR administration, lifecycle support and collaboration with payroll within a busy retail environment.

We value an open, responsive and collaborative mindset and offer hybrid working with two days in our London office, plus a competitive benefits package and staff development opportunities.

Qualifications

• Experience supporting line managers through employee relations cases (sickness, disciplinary, grievances, flexible working).
• Experience with recruitment and onboarding processes.

Responsibilities

• Provide practical, high-quality support and advice on employee relations and people matters.
• Support end-to-end employee lifecycle from recruitment to onboarding and HR administration.
• Collaborate with payroll and HR projects within the People Team.

Skills

Employee relations

Recruitment

Onboarding

People administration

HR systems

Tools

HR system

Job description

About the role

In our People Advisor role, you'll have responsibility for a wide range of varied activities: you'll work closely alongside our line managers, supporting and advising them, end-to-end, on a range of employee relations and people matters. You'll also have oversight of the recruitment and onboarding processes, ensuring that they are conducted in a timely and compliant manner, as well as ensuring that information in relation to staff changes (such as contract changes, absence & leavers) is captured accurately within our HR system, liaising with our payroll department as necessary.

This is a 12-month fixed-term contract providing maternity cover within our People Team. We're ideally looking for someone to join us between mid and late October 2026. This is an excellent opportunity to join a supportive and collaborative People Team, helping to deliver a high-quality people service across our retail operation.

The primary focus of this role is providing practical, high-quality support and advice to managers and employees across a range of employee relations and people matters. You'll work across the full employee lifecycle, from employee relations and recruitment through to onboarding and people administration, while also having opportunities to get involved in People projects and wider initiatives that support our People Strategy.

We're looking for someone who has experience in supporting line managers through a variety of employee relations cases, including but not limited to sickness, disciplinary, grievances and flexible working requests. In addition, we're looking for someone that has experience of supporting and administering processes in relation to the recruitment & onboarding of employees.

We're also looking for someone who lives and breathes our values of:

• Open
• Unstoppable
• Responsive
• Together
• Independent

About Mind Retail

Mind Retail are a network of over 175 shops across England and Wales, generating a net income of around £18 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There's never been a more exciting time to join us.

About our benefits

As People Advisor, you'll receive:

• A competitive salary of £41,242 per year
• A working pattern that supports work/life balance
• Hybrid working, with 2 days per week in our London office (or more if you prefer!)
• 25 days' holiday including public holidays
• Development workshops & courses, to help build your career
• Comprehensive, personalised induction programmes, tailored to your role when you join us
• A strong commitment to work-life balance
• Access to our Employee Assistance Programme, that provides support and advice 24/7
• Cycle to Work Scheme
• Interest free season ticket loan
• Life Assurance
• Staff Discount in our shops
• Exclusive discounts via our employee savings app with lots of high street retailers
• Family friendly policies & enhanced pay

Equality and diversity

We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work. Regardless of race, gender, age, religion, identity and experience.

We want to make sure that all our employees are treated fairly and equitably at work. This includes promoting equity in physical and mental health for everyone.