People Advisor

Cera Care; Coventry; Remote; GBP 35,000 - 45,000; Full time

Job summary

A leading care technology firm in the UK seeks a People Advisor to provide HR advice and manage complex cases. The role involves supporting line managers and collaborating with the People Operations team. Ideal candidates will possess a CIPD qualification and strong employment law knowledge. Work is remote with occasional travel for team meetings, offering competitive benefits including training, discounts, and a pension scheme.

Benefits

Training and development

Employee benefits platform

Employee Assistance Programme

Company pension scheme

25 days holiday + birthday off

Qualifications

• Experience in advising on HR policies and managing complex cases.
• Ability to work independently and prioritize effectively.
• Strong communication skills for collaboration with team.

Responsibilities

• Support line managers with HR advice and guidance.
• Manage cases involving disciplinary, grievance, and performance issues.
• Collaborate with People Partners and Associates to ensure policy consistency.

Skills

Employment Law knowledge

Managing complex cases

HR policy guidance

Education

CIPD qualification or equivalent

Job description

Social network you want to login/join with:

Location: Remote role (travel to support offices for team meetings as required)

Contract: Full Time Permanent

About Cera:

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.

About the role:

The People Advisor role is part of the People Operations Team, and is a trusted advisor to the business. You will support line managers by providing advice and guidance across all HR policies and managing complex cases with a commercial focus. You're confident in your Employment Law knowledge and are comfortable translating this into the advice you give, managing complex cases (disciplinary, Grievance, Capability, Long Term Sickness, Performance, change management etc) from beginning to end. You're comfortable working independently, are able to prioritise effectively and manage high volumes of cases.

This is a collaborative role, you'll work closely with the team of People Partners to manage cases. You'll also work with the People Associates and People Operations Manager to ensure consistency of communication, policy and practices and sharing of information.

CIPD qualification or equivalent required.

What we offer:

Training and development for your role and future career development

We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers

Employee Assistance Programme

Mobile phone, laptop and full remote IT package setup to work remotely.

Company pension scheme

25 days holiday entitlement + your birthday off on top of bank holidays