People Advisor

Wasserman; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

An entertainment management firm in London is looking for a People Advisor. In this entry-level HR role, you will support managers on performance issues, employee relations, and onboarding. The ideal candidate has strong knowledge of employee relations, excellent communication skills, and a proactive approach to team support. Opportunities for process improvements are encouraged.

Qualifications

• Strong working knowledge of employee relations, including handling disciplinaries and grievances.
• Ability to prioritise tasks based on business needs.
• Excellent written and verbal communication skills.

Responsibilities

• Create relationships with client group through regular catch-ups.
• Support managers on performance issues and onboarding.
• Coach line managers on people-related issues.

Skills

Employee relations knowledge

Communication skills

Resilience

Adaptability

Continuous improvement mindset

Tools

Workday

Job description

Join to apply for the People Advisor role at Wasserman.

Wasserman operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com. We are not an ordinary People team – we are on a relentless mission to create an inspiring place to work with a stand‑out culture. We need game changers who can work in a fast‑paced environment, tackle challenges they might not have faced before, take personal responsibility to fix issues, and play a key role in an incredible global team.

Client group of around 120 based in the UK. The client group consists of our Sales and Hospitality Teams, Major Events, Mass Participation, Legal, IT, Impact and our Marketing Communications team. This role is part of the Global People Partner team so a global mindset is essential.

What You Will Be Doing

Stakeholder Management & Coaching

• Create relationships at all levels in the client group, through regular catch‑ups and staying attuned to day‑to‑day issues so you can offer proactive, pragmatic and commercial solutions.
• Support managers on performance issues identified through the review process, advising on extensions and capability processes.
• Work with key stakeholders to ensure an equitable pay and bonus review process.
• Encourage and coach people on setting goals and managing check‑ins with their teams.
• Support managers with the effective onboarding of their team members.
• Coordinate the six‑month review process, conducting mid‑review meetings and providing feedback to managers.
• Manage parental leave meetings – maternity, paternity or shared parental leave – offering advice and support while ensuring the process is documented and completed in a timely manner.

Employee Relations

• Coach line managers on all people‑related issues – restructures, redundancy, disciplinaries, grievances, flexible working, sickness, conduct and capability issues – and escalating matters as required.
• Keep up to date with employment law and regulation changes, updating the team.

People Ops

• Use Workday to its full advantage, whether for analytics or automating core processes.
• Partner with the People Operations team to ensure a seamless employee experience.
• Coordinate off‑boarding processes, including completing exit interviews and providing feedback to managers and the SVP People Partnering.
• Work with the People Team on delivering the annual pay and bonus review.

Team

• This role predominantly supports the client groups above, with additional support to other client groups as required.

The Skills And Experience You Need

• Strong working knowledge of employee relations, including but not limited to handling disciplinaries, grievances, redundancy processes, performance issues and long‑term sickness.
• Ideally an understanding of sales or agency life, demonstrating commercial ability to operate effectively.
• Ability to prioritise and, with a deep understanding of business priorities, maximise resource and operational efficiencies.
• Excellent written and verbal communication skills.
• Resilience with a strong sense of team.
• Adaptable style and approach depending on stakeholder and client group.
• Ability to identify and implement process improvements and a thirst for continuous improvement.
• Proactive in asking for help, advice and support.

Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Seniority level

Entry level

Employment type

Full‑time

Job function

Human Resources

Industries

Entertainment Providers

Location: London, England, United Kingdom