Penta Strategic Account Manager

SMT GB; Pontypridd; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading industrial company is looking for a Penta Strategic Account Manager in Pontypridd. The ideal candidate will have strong account management skills and a background in the construction sector. Responsibilities include leading growth strategies, engaging with customers, and providing technical support. The role offers various benefits including health plans, enhanced leave, and a pension scheme.

Benefits

Health Cash Plan

Free Physio Access

24/7 GP Service

Enhanced Sick Pay

Family Leave

IVF Support

Pension matching up to 5%

Car Leasing options

Cycle to Work scheme

Employee Council involvement

Qualifications

• Proven experience in account management or sales, especially in construction or heavy machinery.
• Strong relationship-building capabilities.
• Excellent problem-solving and negotiation skills.
• Familiarity with financial principles and budget management.

Responsibilities

• Lead strategic growth of the Volvo Penta product range across Great Britain.
• Develop a business plan for profitable growth.
• Build and maintain high-level relationships with customers.
• Conduct market analysis to identify opportunities.
• Support OEMs with technical advice and ensure compliance.

Skills

Account management experience

Interpersonal skills

Strategic mindset

Negotiation skills

Self-motivated

Tools

CRM systems

Job description

About the Role

Are you a commercially driven professional with strong technical acumen and a passion for building lasting customer relationships? SMT GB is looking for a Penta Strategic Account Manager to lead the strategic growth of Volvo Penta's industrial engine product range across Great Britain.

This is a pivotal role where you'll combine commercial strategy, market insight and hands-on technical knowledge to drive both new engine sales and the long-term success of our aftermarket services. You'll work closely with OEM partners, end customers, and the Volvo Penta team to ensure industry-leading support throughout the full product lifecycle.

What You Will Be Doing

• Strategic Growth: Develop and implement a clear business plan focused on profitable growth across new engine sales and aftermarket parts & services.
• Customer Engagement: Build strong, high-level relationships with new and existing customers, working collaboratively with Volvo Penta's sales and development teams.
• Market Insight: Identify commercial opportunities through regular market analysis and competitor intelligence.
• Sales & Marketing: Create tailored customer sales plans and marketing campaigns to capture new business.
• Technical Leadership: Support OEMs and end users with technical advice, installation reviews, commissioning, and application engineering. Ensure all installations meet Volvo Penta's certified standards.
• Training & Representation: Deliver product training to OEMs and represent SMT GB at key trade shows and industry events.

Requirements

The ideal candidate should have:

• Proven experience in account management or sales, particularly in the construction or heavy machinery sector
• Strong interpersonal and communication skills, with the ability to build lasting relationships
• A strategic mindset with the ability to identify opportunities for growth and improvement within accounts
• Excellent negotiation and problem-solving skills
• Self-motivated and results-driven with a focus on delivering high-quality service
• Familiarity with CRM systems and tools for tracking account performance
• A solid understanding of financial principles, driving budget management
• A valid driver's license and willingness to travel as needed

Desirable

• Knowledge of SMT GB's products and offerings within the Penta market
• Experience collaborating with cross-functional teams to deliver tailored solutions
• An understanding of SMT's corporate values, vision, and customer needs
• Previous experience representing a company at industry events and exhibitions

Benefits

What's in it for you?

Alongside a competitive salary we offer you a host of fantastic benefits!

Taking Care of You

• Health Cash Plan - Claim money back on prescriptions (including HRT), glasses, dentists appointments, physio and more. We cover your basic plan, with the option to upgrade.
• Free Physio Access - Speak to a physio by phone or video
• 24/7 GP Service - Private GP access anytime
• That's not all - We also offer a whole host of additional Health & Wellbeing Support and benefits

Life Outside of Work

• Enhanced Sick Pay - Extra support when you're unwell, meaning you can rest a little easier while you recover.
• Family Leave - Enhanced maternity, paternity and adoption leave
• IVF Support - Paid time off for treatment and appointments
• Retirement Support - Enjoy bonuses and phasedown days when its time to retire

Financial Extras

• Pension - We match your contributions up to 5%
• Car Leasing - Salary sacrifice schemes through Tusker or Octopus
• Cycle to Work - Save on a new bike and accessories
• Discounts Platform - Save on groceries, holidays, shopping and more

Feeling Part of the Team

• Refer-a-friend bonus, long service awards starting at three years, a paid volunteering day each year, Christmas shutdown as part of your holiday allowance, and opportunities to get involved through our Employee Council, Social Committee, and Caring, Daring, Sharing awards.