Pensions Specialist

Alexander Mae HR; Scotland; Hybrid; GBP 38,000 - 55,000; Full time

Job summary

A leading wealth management organization is seeking a Pensions Specialist for a hybrid role in either Bristol or Cirencester. This position involves delivering technical pensions advice to internal stakeholders, supporting continuous improvement, and providing tailored presentations. With an outstanding benefits package and opportunities for professional development, this role is ideal for experts in pensions eager to advance their careers.

Benefits

Competitive salary

Up to 25% annual bonus

10% non-contributory pension

Private medical & dental insurance

28 days' holiday + bank holidays

6 months' fully paid maternity/paternity leave

Ongoing professional development

Hybrid working flexibility

Qualifications

• Level 4 Diploma qualified, ideally working towards Level 6.
• Experience in applying financial planning knowledge practically.
• Confident in handling technical queries.

Responsibilities

• Provide technical pensions advice and guidance to stakeholders.
• Resolve technical and advice queries quickly.
• Act as a subject matter expert on internal projects.

Skills

Pensions expertise

Excellent communication

Analytical skills

Team player

Education

Level 4 Diploma

Willingness to work towards Level 6

Job description

We're excited to be recruiting for a new Pensions Specialist role with one of the UK's leading wealth management organisations, based in either their Bristol or Cirencester offices. This hybrid opportunity offers a brilliant blend of technical challenge, stakeholder interaction, and career development.

About the Role:

Joining a supportive team of around 15 people and reporting to the Helpline Support Manager, you'll provide technical pensions advice and guidance to internal stakeholders via Live Chat, email, and phone-supporting queries around the advice framework and delivering excellent service within agreed service levels.

You'll also support continuous improvement and knowledge sharing across the business by:

• Resolving technical and advice queries quickly and accurately

• Leading improvements to tools and systems that help colleagues work more efficiently

• Delivering tailored presentations to new and existing stakeholders

• Providing in-depth support on complex queries via a dedicated consultation service

• Acting as a subject matter expert on internal projects

• Contributing to training delivery and drafting technical content

About You:

We're looking for someone with strong pensions expertise and excellent communication skills. Ideally, you'll be:

• Level 4 Diploma qualified (with a willingness to work towards Level 6)

• Experienced in applying financial planning knowledge in a practical setting

• Confident handling technical queries and explaining complex concepts clearly

• Skilled in analysing queries and tailoring responses appropriately

• A team player, confident leading training and sharing best practices

Knowledge of financial services products and advice frameworks would be beneficial.

What's in it for You?

This company offers an outstanding benefits package, including:

• Competitive salary

• Up to 25% annual bonus

• 10% non-contributory pension (rising with service), with additional matching

• 10x life assurance, PHI, and critical illness cover

• Private medical & dental insurance

• 28 days' holiday + bank holidays, with the option to buy more

• 6 months' fully paid maternity/paternity leave

• Free on-site parking

• Ongoing professional development and hybrid working flexibility

Hours: Monday-Friday, 9am-5pmLocation: Bristol or Cirencester (2 days per week in the office)