Pensions Officer

City of Bradford Metropolitan District Council; Bradford; Hybrid; GBP 27,000 - 35,000; Full time

Benefits offered by this job

Hybrid working

Ongoing training and development

LGPS Pension

Flexible working

Job summary

City of Bradford Metropolitan District Council is seeking two Pensions Officers to join the Bradford office. You will assist senior colleagues by calculating pension benefits and undertaking basic payroll tasks while working within a busy team and meeting tight deadlines.

Strong numeracy, literacy and excellent customer service are essential. You will gain exposure to LGPS and related pension schemes, with support from colleagues and training provided.

Qualifications

• 5 GCSEs at grade C or above including Maths and English or equivalent qualifications
• Evidence of numeracy and literacy skills and experience dealing with the public
• Ability to work under pressure in a busy environment and as part of a team
• Excellent customer service skills

Responsibilities

• Assist senior colleagues by calculating a range of pension benefits
• Undertake basic payroll work
• Work in a high‑pressured environment with strict deadlines
• Learn about different pension schemes and related legislation
• Exercise good judgement and manage own workload with minimal supervision

Skills

Numeracy

Communication

Customer service

Teamwork

Attention to detail

Education

GCSE Maths and English (minimum 5 GCSEs)

Job description

Department of Chief ExecutiveWest Yorkshire Pension FundPensions Officer x2Band 5/8: - £26847 to £3481137 hours per week (part time hours considered)EstablishedHybrid working based in Bradford City Centre The Code of Practice on the English language requirement for public sector workers, Part 7 of the Immigration Act 2016, requires that Councils ensure that all candidates applying for customer facing posts must be assessed in order to establish their fluency in English.The criteria under special knowledge and experience on the job profile, which is shown in this advert, outlines what level of fluency you will be expected to demonstrate. Therefore, it is essential that you provide examples in your application.

West Yorkshire Pension Fund (WYPF) administers the Local Government Pension Scheme (LGPS) for over 850 employers based throughout the UK and is valued at over £19bn. We also have a shared service partnership with Lincolnshire Pension Fund, the London Boroughs of Hounslow and Barnet and a number of Fire Authorities for the administration of the Firefighters Pension Schemes. The Funds have a combined membership totalling 500,000. More information on this can be found on our website at www.wypf.org.uk.

We have three Pensions Officer vacancies in our Bradford office.

As a pensions officer you will assist senior colleagues and be required to calculate a range of pension benefits and undertake basic payroll work. You will also be part of a busy team where strict deadlines must be adhered to, so you will be required to work in a high-pressured environment. You will be required to deal with complex areas of work, with support from your colleagues. You will also learn about the different aspects of the various pension schemes and the legislation which governs them.

You should therefore have strong numeracy skills with attention to detail, exercise good judgment and be able to manage your own workloads with minimum supervision. You should possess effective communication skills both verbally and in writing and adopt a positive but sympathetic customer care approach to your work. As a minimum you will have:

• 5 GCSE’s Grade C or above including Maths and English - or equivalent qualifications
• Evidence of your numeracy and literacy skills and recent experience of dealing with the public
• Be able to work under pressure in a busy environment and as part of a team
• Have Excellent Customer Service skills
• Previous pensions experience would be an advantage

• Flexible working
• LGPS Pension
• Ongoing training and development
• Hybrid working after a period of initial training

For further information regarding this post please contact Richard Brookes on 01274 434522 or email [e-mail]

An enhanced disclosure check with the Disclosure and Barring Service will be undertaken for this post. Closing Date: 8th November 2026