Pensions Associate

Gallagher; Bristol; On-site; Confidential; Full time

Benefits offered by this job

25 days holiday

Pension scheme (Defined contribution)

Life insurance 4x basic salary

Income protection

Health insurance

Volunteer days

Stock purchase plan

Job summary

Gallagher Benefit Services in Bristol is seeking a Pensions Associate to join the Pensions Operations team. The role focuses on accurate pension administration, member communications, and client reporting in a dynamic, supportive environment.

The ideal candidate will have experience in pension administration, a willingness to study CPC qualification, strong analytical skills, and excellent communication. Eligibility to work in the UK is required.

Qualifications

• Experience in pension scheme administration (DB/DC pensions advantageous).
• Willingness to study toward CPC qualification (Pension Management Institute).
• Strong analytical and data processing skills.
• Excellent communication and attention to detail.
• Team player with good prioritisation to meet deadlines.

Responsibilities

• Manage pension administration tasks and calculations with accuracy.
• Communicate with scheme members via email, phone and letters.
• Prepare member correspondence and client reports.
• Handle non-standard client and member queries.
• Collaborate with team and support Team Leader and Client Executive team.

Skills

Pension administration

Analytical skills

Attention to detail

Communication skills

Team player

Prioritisation

Education

Pension CPC qualification (in progress)

Tools

Microsoft Office

Job description

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

Are you ready to make an impact in the world of pensions?

We’re looking for a Pensions Associate to join our Pensions Operations team in Bristol. If you’re highly organised, detail-oriented, and passionate about delivering exceptional service, this could be the perfect opportunity for you!

How You’ll Make An Impact

• Managing pension administration tasks and calculations with precision and efficiency.
• Communicating with scheme members via email, phone, and letters.
• Preparing member correspondence and client reports.
• Handling non-standard client and member queries.
• Collaborating with team members and supporting the Team Leader.
• Assisting the Client Executive team with their responsibilities.

About You

• Experience in pension scheme administration (DB/DC pensions advantageous but not essential).
• A willingness to study or currently studying towards the Pension Management Institute’s CPC qualification.
• Analytical skills with a logical approach to problem-solving.
• Strong attention to detail and the ability to process data accurately.
• Excellent communication skills to handle queries professionally.
• A team player with strong prioritisation skills to meet deadlines.
• Proficiency in Microsoft Office.
• Eligibility to work in the UK.

Why Join Us?

This is your chance to work in a collaborative and supportive environment where your contributions will make a real difference. You’ll have the opportunity to develop your skills, grow your career, and be part of a team that values your expertise and dedication.

Salary: Competitive, with excellent benefits and career development opportunities.

Compensation And Benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Minimum core benefits

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days.
• Defined contribution pension scheme, which Gallagher will also contribute to.
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
• Income protection, we’ll cover up to 50% of your annual income, with options to top up.
• Health cash plan or Private medical insurance.

Other benefits include

• Three fully paid volunteering days per year.
• Employee Stock Purchase plan, offering company shares at a discount.
• Share incentive plan, HMRC approved, tax effective, stock purchase plan.
• Critical illness cover.
• Discounted gym membership, with over 3,000 gyms nationally.
• Season ticket loan.
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
• Emergency back-up family care.
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long‑term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [e-mail]. If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.