Pensions Assistant x2

Gwynedd Council; Caernarfon; Remote; GBP 22,000 - 28,000; Full time

Job summary

Gwynedd Council invites applications for a bilingual post to support its Welsh-language service delivery. The role requires meeting the linguistic level in the Person Specification and submitting applications in Welsh or bilingually.

For further information contact Meirion Jones on 01286 679643 or [e-mail]. Interview date: 30/11/2026. Shortlisted candidates will be contacted by email with next steps.

Qualifications

• Education up to GCSE level with 'C' or higher in Welsh, English and Mathematics.
• Desirable: 'A' level in mathematics, English and Welsh or a degree in a similar field.
• Experience dealing with people and responding to personal queries.
• Familiarity with Local Government Pension Scheme regulations and administration and with Altair is desirable.

Skills

Teamwork

Confidentiality

Problem solving

Interpersonal skills

Welsh language ability

English language proficiency

Education

GCSEs including Welsh/English/Math

A level or degree in related field

Tools

Altair system

Microsoft Office (Outlook, Word, Excel)

Job description

Gwynedd Council offers an attractive employment package, for more information please Gwynedd Council operates internally through the medium of Welsh, and offers all its services bilingually. The applicant will be required to reach the linguistic level noted as one of the essential skills in the Person Specification.We encourage everyone who applies for a job with Gwynedd Council to submit job applications in Welsh or bilingually. (Applications submitted in English only or Welsh only will always be treated equally, but we ask applicants to consider carefully what the linguistic requirements of the job in question is and if it would be more appropriate to submit an application in Welsh.)For further information about this post please contact Meirion Jones on 01286 679643 or via e-mail [e-mail] Interview date: 30/11/2026If you are successful to be short listed for an interview you will be contacted by E-MAIL using the address provided on your application form. You need to ensure that you check your email regularly.

Person Specification

Personal attributesEssentialAbility to work together in a team, as well as on own initiative,Ability to handle confidential inquiries sensitively and accurately and sensitively.Ability to work unsupervised and complete work on time within tight targets and solve problems when encountered.Good interpersonal skills.DesirableBe a confident person with the ability to contribute ideas when developing new procedures when needed, i.e. as regulations and legislation changeQualifications and relevant trainingEssentialEducation up to GCSE level with 'C' or higher in Welsh, English and Mathematics.Desirable'A' level in mathematics, English and Welsh or a degree in a similar field to mathematicsRelevant experienceEssentialDealing with people and responding to personal queries.DesirableWorking knowledge of local government pensions administration as well as experience of administering through the 'Altair' computer system.Skills and specialist knowledgeEssentialIT skills - specifically Microsoft packages such as 'Outlook', 'Word' and 'Excel' and preferably the Council's Altair system.DesirableFamiliar with Local Government Pension Scheme regulations and administration as well as operating and calculating equations and fractionsLanguage requirementsListening and Speaking - IntermediateAble to maintain a fluent conversation on a number of various everyday subjects, and discuss cases involving the field of work.Able to follow a discussion in Welsh, in Clear Welsh, on familiar matters relating to the post. Able to contribute to the conversation and answer questions.Reading and Understanding - IntermediateUnderstand everyday correspondence on familiar issues at work.Understand longer reports in Clear Welsh and be able to pick up the main points. (help may be required with the vocabulary).Writing - FoundationAble to complete simple forms and compose a letter or short e-mail through the medium of Welsh and English by using a number of familiar phrases in order to convey a simple message.