Pensions Adviser LBHF622352

Hampshire County Council; London; On-site; GBP 40,000 - 42,000; Full time

Job summary

A local government authority in London is seeking a Pensions Adviser to support their in-house pensions scheme. The role requires a strong understanding of LGPS pensions and excellent customer service skills. Ideal candidates will be self-motivated and possess effective communication abilities. This permanent position offers a salary range of £40,404 - £41,637 per annum plus a market supplement.

Qualifications

• Existing knowledge of LGPS pensions.
• Strong customer service skills.
• Ability to communicate clearly and positively.

Responsibilities

• Support the in-house pensions scheme.
• Deliver excellent customer service to members.
• Work collaboratively with the team.

Job description

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Pensions Adviser LBHF622352

Salary range: £40,404 - £41,637 per annum, plus up to £3,000 per annum Market Supplement

Work location: 145 King Street, Hammersmith, W6 9JT

Hours per week: 36

Contract type: Permanent

Closing date: 31 October 2025

Contact details for an informal discussion: Eleanor Dennis, Head of Pensions, via email: [e-mail]

About the role

A fantastic opportunity to use and develop your existing LGPS pension knowledge and experience skills to support the London Borough of Hammersmith & Fulham inhouse pensions scheme. During this continued exciting period of transformation.

You will be self motivated to deliver excellent customer service to members, beneficiaries and all other stakeholders that you encounter. Your clear communication skills, positive, problem solving can do attitude will enable you to succeed and be satisfied in this role. Your proactive and inquisitive nature to learning will allow you to upskill your knowledge and be the best professional version of you.

You will be joining a supportive, enthusiastic and respectful team that share a focus to work collaboratively.

How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people whocan build this into everything they do.

Our values

• We are fair: We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.
• We are caring: We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.
• We are collaborators: We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.
• We are driven: We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

Our commitment to you

At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working. Click HERE to find out more.

We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents.

It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HERE.

Asking for Adjustments

We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process.

If you would like to discuss any adjustments or request the application form in a different format, please contact us at [e-mail] or by post to The Town Hall, King Street, Hammersmith W6 9JU

Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.