Pensions Administrator (Fixed term Contract)

Equiniti; Liverpool; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading pension administration company is looking for a motivated Pensions Administrator to join their Liverpool office on a fixed-term contract. This role offers training and development opportunities, with flexible working options available post-training. The successful candidate will handle pension awards, customer queries, and maintain data integrity within a supportive team environment.

Benefits

MyCSP Pension Plan with contributions matched up to 10%

Health and Wellbeing support, including Employee Assistance Programme

28 days holiday plus bank holidays and 2 volunteer days

Recognition awards for outstanding contributions

Investment in learning and development, including LinkedIn Learning

Qualifications

• GCSEs in English and Maths required.
• Strong numeracy and communication skills essential.
• Experience in a financial or pensions environment preferred.

Responsibilities

• Administer pension awards according to Service Level Agreements.
• Resolve customer inquiries through oral and written communication.
• Check integrity of customer data and draft correspondence.

Skills

Good written and communication skills

Strong numeracy skills

PC literate

Ability to work in a team

Awareness of pension scheme rules and legislation

Experience in financial/pensions environment

Education

GCSE grade A*-C/9-4 or equivalent in English and Maths

Job description

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Pensions Administrator (Fixed term Contract), Liverpool

Client: Equiniti

Location: Liverpool, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 7083fa5d0d5e

Job Views: 3

Posted: 29.06.2025

Expiry Date: 13.08.2025

Job Description:

Management Level

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.

EQ’s vision is to be the leading global share registrar, offering complementary services to its client base. Our values are the foundation of our success: TRUSTED, COMMERCIAL, COLLABORATIVE, and IMPROVE. There has never been a better time to join EQ.

Role Summary

The Pension Administrator role is based at our Liverpool office. It is suitable for someone who thrives in a busy environment and seeks opportunities to learn and progress. Full training will be provided for the first 6 weeks, followed by support from an experienced colleague. After training, flexible working options, including working from home, may be available.

Business Function

MyCSP is one of the UK’s leading pension administrators, serving public and private sector organizations, including the Civil Service Pension scheme with over 1.5 million members.

We are a mutual joint venture between employee partners, who own 25% of the company, and our private sector partner, Paymaster. Employee partners are represented on the Board and have decision-making rights.

Core Duties/Responsibilities

• Administer pension awards in line with Service Level Agreements
• Check the integrity of customer data
• Resolve customer inquiries (oral and written)
• Draft non-standard correspondence
• Input and access customer details

Skills, Capabilities and Attributes

• GCSE grade A*-C/9-4 or equivalent in English and Maths
• Good written and communication skills
• Strong numeracy skills
• PC literate
• Resided in the UK for at least 5 years
• Ability to work in a team
• Awareness of pension scheme rules and legislation (not essential)
• Experience in financial/pensions environment (preferred)
• Ability to prioritize and meet deadlines

Benefits

• MyCSP Pension Plan with contributions matched up to 10%
• Potential for dividends and performance bonuses
• Health and Wellbeing support, including Employee Assistance Programme and life assurance
• Employee discounts and cashback offers
• 28 days holiday plus bank holidays and 2 volunteer days
• Recognition awards for outstanding contributions
• Investment in learning and development, including LinkedIn Learning

We promote equality and encourage applications from all qualified individuals. Employment offers are subject to pre-employment screening, including activity & GAP verification, DBS or Access NI checks, credit, sanctions, and CIFAS checks.