Pensions Administrator (Fixed term Contract)

Equiniti; Cheadle; On-site; GBP 22,000 - 32,000; Full time

Job summary

This innovative firm is seeking a Pensions Administrator for a fixed-term contract in Cheadle. In this dynamic role, you will manage pension awards, ensuring compliance with service agreements while providing exceptional customer support. The position offers full training and the potential for flexible working arrangements post-training. Join a leading provider in the pension sector, where your contributions will directly impact the lives of millions. This is an excellent opportunity for someone motivated to grow their career in a supportive environment, with a strong emphasis on teamwork and continual learning.

Benefits

28 days Annual Leave + 2 Volunteering days + Bank Holidays

Flexible working

Performance related bonus

Annual Dividend

Pension with company contribution

Refer a friend - £1000 bonus

Flexible benefits scheme

Employee Assistance Programme

Eye Care Scheme

Learn something new scheme

Qualifications

• GCSE in English and Maths required.
• Strong written communication and numeracy skills are essential.

Responsibilities

• Administering pension awards according to Service Level Agreement.
• Resolving customer enquiries and maintaining data integrity.

Skills

Good written and communication skills

Strong numeracy skills

PC literate

Ability to work as part of a team

Awareness of pension scheme rules

Previous experience in a financial/pensions environment

Education

GCSE grade A*-C/9-4 in English and Maths

Job description

Pensions Administrator (Fixed term Contract)

Apply locations: Cheadle – Landmark House

Time type: Full time

Posted on: Posted Yesterday

Job requisition id: R1893

Management Level: G

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.

EQ’s vision is to be the leading global share registrar, offering complementary services to its client base. Our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.

Role Summary

The role of Pension Administrator will be based at our Office in Cheadle Hulme. This is an ideal role for someone who thrives working in a busy environment, and it will provide you with opportunities to learn new skills and the potential to progress with the company.

Full training will be provided on site for the first 6 weeks. You will then be buddied up with an experienced employee who will be there to support you and answer any queries you may have.

Once training is complete you will have an opportunity to apply for a flexible working request which will give you the option to work from home.

Business Function

MyCSP is one of the UK’s leading pension administrators. We are also one of the UK’s most efficient providers of outsourced services to both public and private sector organisations. One of MyCSP's largest clients is the Civil Service Pension scheme, with over 1.5 million members and 340 employers.

MyCSP is a unique business. We are a mutual joint venture partnership between employee partners, who own 25% of the company held in trust for them by MyCSP Trust Company Ltd, and our private sector partner and Equiniti’s pension business, Paymaster.

We have an elected Employee Partnership Council which has a seat and full decision making rights on the Executive Management team. Employee partners are also represented by a Director at Board level.

Core Duties/Responsibilities

The successful candidate will be responsible for the following:

• Administering pension awards in line with Service Level Agreement
• Checking the integrity of customer data
• Resolving customer enquiries (oral and written) based on competent working knowledge of the customer requirements
• Drafting of non-standard correspondence in response to customer enquiries
• Inputting customer details and accessing customer information

Skills, Capabilities and Attributes

The successful candidate will demonstrate the following experience, skills and behaviours:

• GCSE grade A*-C/9-4 or equivalent in English and Maths
• Good written and communication skills
• Strong numeracy skills
• PC literate
• Applicants must have resided in the UK for at least 5 years
• Ability to work as part of a team
• Awareness of pension scheme rules, industry regulations, and current pensions legislation (not essential)
• Previous experience in a financial/pensions environment (preferred but not essential)
• Ability to prioritise work and meet deadlines.

In return we’ll give you:

• 28 days Annual Leave + 2 Volunteering days + Bank Holidays
• Flexible working
• Performance related bonus
• Annual Dividend
• Pension with company contribution
• Refer a friend - £1000 bonus
• Flexible benefits scheme to support you and your family
• Employee Assistance Programme
• Eye Care Scheme
• EQ wins app - providing discounts and savings for many retailers
• Learn something new scheme
• Community Fund to support fundraising activities

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.

About Us

Our people and platforms connect businesses with markets, engage customers with their investments and allow organisations to grow and transform. Our vision is to help businesses and individuals succeed, creating positive experiences for the millions of people who rely on us for a sustainable future. We provide share registration, deliver services for reward and benefits and develop solutions for customer management in regulated industries. Our work with some of the most significant organisations in the UK and US means we engage with 29 million of their shareholders, pensioners and employees.