Pensions Administrator - Defined Benefits

JR United Kingdom; Cardiff; Remote; GBP 30,000 - 45,000; Full time

Job summary

A financial services provider is seeking a Pensions Administrator for a 6-month contract in Cardiff. The role focuses on managing defined benefits and ensuring compliance with service level requirements. Ideal candidates will have strong pensions administration experience and be familiar with payment processing. This position is remote and aims to enhance customer service and team performance.

Qualifications

• Experience in pensions administration is essential.
• Proven track record with defined benefits.
• Ability to process payments accurately.

Responsibilities

• Achieve excellent customer service.
• Comply with regulations and policies.
• Report risks and breaches promptly.
• Enhance service delivery and stakeholder relationships.

Skills

Strong Pensions Administration Experience

Extensive Defined Benefits (DB) experience

Experience in payment processing and checking calculations

Experience in using Pensions systems - Hartlink

Job description

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Pensions Administrator - Defined Benefits, Cardiff

Client: Lorien

Location: Cardiff, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Views:

2

Posted:

26.08.2025

Expiry Date:

10.10.2025

Job Description:

• Pensions Administrator
• Remote Working
• 6 month contract
• Inside of IR35

My client is looking for a number of Pensions Administrators to assist them on their DB Team.

Key Responsibilities

• Work towards overall goals of the team in achieving excellent customer service in line with procedural and Service Level requirements.
• Embrace, demonstrate, and support the business to embed the client's Values.
• Adhere to Quality Management Systems and comply with regulations and policies from the client and relevant regulatory bodies.
• Take ownership of personal and performance development by undertaking all relevant training courses, including Mandatory e-learning, to improve and retain pensions and internal systems knowledge and capability.
• Identify and report risks, complaints, and breaches immediately or within deadlines, to line management and/or the Operational Risk & Compliance Department.
• Consider and review the effectiveness and efficiency of existing systems, processes, and controls and make suggestions to continually enhance service delivery.
• Support and assist the management team where required in all aspects of service delivery.
• Understand, build, maintain, and enhance stakeholder and/or client relationships.
• Share knowledge to support the development of others.

Key Skills & Experiences

• Strong Pensions Administration Experience
• Extensive Defined Benefits (DB) experience
• Experienced in payment processing and checking calculations
• Experienced in using Pensions systems - Hartlink