Pensions Administrator - Defined Benefits

JR United Kingdom; Bournemouth; Remote; GBP 30,000 - 40,000; Full time

Job summary

A financial services company in Bournemouth is seeking Pensions Administrators for their Defined Benefits team. This role involves customer service, risk management, and supporting management to maintain high service levels. Ideal candidates will have strong Pensions Administration experience, especially with Defined Benefits schemes and relevant systems such as Hartlink. This is a 6-month remote contract, inside of IR35.

Qualifications

• Strong experience in Pensions Administration.
• Experience with Defined Benefits pension schemes.
• Competence in payment processing and checking calculations.

Responsibilities

• Achieve excellent customer service in line with procedural requirements.
• Support the management team in service delivery.
• Identify and report risks and issues promptly.

Skills

Pensions Administration Experience

Defined Benefits (DB) experience

Payment processing experience

Experience using Hartlink

Job description

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Pensions Administrator - Defined Benefits, Bournemouth

Client:

Lorien

Location:

Bournemouth, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

Job Views:

2

Posted:

26.08.2025

Expiry Date:

10.10.2025

Job Description:

• Pensions Administrator
• Remote Working
• 6 month contract
• Inside of IR35

My client is looking for a number of Pensions Administrators to assist them on their DB Team.

Key Responsibilities

• Work towards overall goals of the team in achieving excellent customer service in line with procedural and Service Level requirements.
• Embrace, demonstrate, and support the business to embed the client's Values.
• Adhere to Quality Management Systems and comply with regulations and policies from the client and relevant regulatory bodies.
• Take ownership of personal and performance development, undertaking all relevant training courses, including Mandatory e-learning, to improve and retain pensions and internal systems knowledge and capability.
• Identify and report risks, complaints, and breaches immediately / within deadlines, to line management and/or the Operational Risk & Compliance Department.
• Consider and review the effectiveness and efficiency of existing systems, processes, and controls, and make suggestions to continually enhance service delivery.
• Support and assist the management team where required in all aspects of service delivery.
• Understand, build, maintain, and enhance stakeholder and/or client relationships.
• Share knowledge to support the development of others.

Key Skills & Experiences

• Strong Pensions Administration Experience
• Extensive Defined Benefits (DB) experience
• Experience in payment processing and checking calculations
• Experience in using Pensions systems - Hartlink