Pensions Administration Team Leader

JR United Kingdom; Leicester; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A global organisation is seeking a leader for its pensions administration team in Leicester. This role emphasizes motivating team members, improving processes, and delivering exceptional client service while overseeing occupational pension schemes. Ideal candidates will have extensive experience, particularly in leading teams and managing complex pension calculations.

Benefits

Generous annual leave allowance

Comprehensive private medical insurance

Mental health support

Competitive pension scheme with employer contributions up to 7%

Qualifications

• Experience with various occupational pension schemes (DB, DC, CARE, Hybrid).
• Minimum 2 years in roles like Principal/Senior Administrator.
• Proficiency in complex manual pensions calculations.

Responsibilities

• Lead a pensions administration team to deliver results.
• Handle errors and complaints effectively to drive improvements.
• Conduct audits and monitor staff performance.

Skills

Leadership

Process Improvement

Client Relationship Management

Quality Checking

Problem Solving

Job description

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Client:

BranWell Ford

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

CB18672

Ready to Lead, Inspire, and Transform Pensions Admin? This team needs you.

Step into a role where leadership isn’t just about managing - it's about motivating, elevating, and setting the pace for excellence. This is your chance to take charge of a thriving pensions administration team at the heart of a global organisation that's reshaping the future of insurance, risk, and consulting.

If you're a natural leader with a sharp eye for process improvement, a passion for people, and the drive to deliver results—this is where your next chapter begins.

Responsibilities

• Be the go-to expert —build trusted relationships and deliver smart, consultative solutions to complex pension challenges.
• Lead with authority and insight, offering clear, confident advice on pensions issues that keeps clients informed and empowered.
• Turn problems into progress—handle errors and complaints with care, drive resolutions, and implement improvements that make a lasting difference.
• Coach, energise, and elevate your team—unlock their potential, celebrate their wins, and set the standard for high performance.
• Keep the engine running smoothly—ensure payrolls, pension increases, and projects are delivered right, and on time.
• Be the quality gatekeeper—conduct audits, spot opportunities for improvement, and make processes smarter, faster, and stronger.
• Monitor staff performance, address concerns, and implement improvement plans.

Requirements

• Extensive experience with various occupational pension schemes (DB, DC, CARE, Hybrid)
• Proven knowledge of pensions projects and scheme events (advantageous)
• Minimum 2 years as Principal/Senior Administrator or Deputy Team Lead
• Experience in occupational pension scheme administration, quality checking, and mentoring
• Proficiency in complex manual pensions calculations
• Hybrid working (Manchester office twice a week)
• Generous annual leave allowance and holiday trading options
• Comprehensive private medical insurance and mental health support
• Competitive pension scheme with employer contributions up to 7%

How to Apply

To apply for this position, please send a copy of your CV to [emailprotected] including the job reference number.

To find out more or for a confidential chat to discuss any other roles, please call us directly on 01279 859000, we would be delighted to speak with you.