Pensions Administration Manager - Defined Benefits

JR United Kingdom; Bristol; Hybrid; GBP 42,000 - 50,000; Full time

Job summary

A market leading consultancy in Bristol is seeking an experienced Pensions Administration Manager to lead their administration services. The role involves overseeing client relationships and providing expert advice on pensions queries. Ideal candidates should have experience with Defined Benefit schemes and a thorough knowledge of pensions legislation. The position offers a competitive salary of up to £50,000 plus benefits, with a hybrid working model.

Qualifications

• Previous pensions administration experience of Defined Benefit schemes including leavers, retirements, deaths, and transfers.
• Thorough knowledge of pensions legislation framework and ability to remain informed of changes.
• Previous supervisory, leadership, and management experience including performance monitoring.

Responsibilities

• Leading the provision of pensions administration services for the assigned client portfolio.
• Overseeing day-to-day management of client relationships with trustees and corporate clients.
• Mentoring less experienced colleagues in the team.

Job description

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Pensions Administration Manager - Defined Benefits, bristol

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Client:

Location:

bristol, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

14.08.2025

Expiry Date:

28.09.2025

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Job Description:

Pensions Administration Manager - Defined Benefits

Bristol / Hybrid Working

Up to £50,000 + benefits

Fantastic new permanent opportunity for an experienced Pensions Administration Manager with this market leading consultancy and administration business who specialise within the pensions and insurance market. Due to continued growth, they are now looking for an experienced Pensions Administration Manager to join their Bristol office with a hybrid working model. This is a new and exciting role where it would best suit someone from a similar Pensions Manager role with extensive experience and knowledge of DB pension schemes, pension legislation and managing a portfolio of clients.

Key responsibilities

• Leading the provision of pensions administration services for the assigned administration client portfolio.
• Overseeing day to day management of client relationships with trustees and corporate clients, and participation in trustee and client meetings where applicable.
• Active participation in Administration's marketing initiatives, new business activities, attending new business pitches and company events. Seeking opportunities to generate additional income from existing client portfolio.
• Providing expert advice solutions to pensions queries and pensions consultative advice; keeping abreast of technical and legislative developments within the pensions industry.
• Overseeing the project management of annual and ad-hoc projects such as renewals, benefit statements, pension increases, scheme returns, and trustees' reports and accounts. Ensuring projects are fully monitored and completed in line with customer and legislation requirements.
• Mentoring less experienced colleagues in the team.
• Taking responsibility for all aspects of admin billing, in conjunction with Operations Manager and/or Client Manager. Ensuring all recorded admin time is billed or accrued by the monthly deadline, all chargeable work is correctly recorded on the time recording system and billed as soon as possible, and all bills are issued and payment received on time.
• Leading non-client activities, conducting internal audits, being alert to potential improvements in pensions administration processes, quality improvement and implementing changes. Ensuring Governance tracking measures (for example central spreadsheets, error logs etc) are updated promptly.
• Responsible for total workflow management of the team.
• Identifying team objectives or other necessary changes in line with business needs and actively implementing appropriate course of action.
• Positively contributing to regular management meetings, implementing any recommendations or decisions made in terms of working practices, resourcing, efficiencies and dissemination of communications to more junior staff.
• Formal staff management responsibilities including areas such as; conducting appraisals, setting individual and team objectives, handling HR, performance management issues and recruitment related activities as and where required.

Skills and Experience required

• Previous pensions administration experience of Defined Benefit schemes including leavers, retirements, deaths, transfers, monthly processing and investment, benefit statements, scheme renewal and pension increases.
• Thorough knowledge of pensions legislation framework and demonstrable ability to remain informed of changes to the framework.
• Previous supervisory, leadership and management experience including performance monitoring, appraisals, recruitment etc.
• Third party pensions administration experience preferred, although strong all round experience within an in house pensions department, which is not purely process driven will be considered.
• Previous presentational experience is desirable to assist with client pitches, trustee meetings and account development activities.
• Able to demonstrate a numerical aptitude evidenced by work related experience or academic achievements as listed below.
• Previous project management experience would be required to perform pension administration project based work.
• IT proficient, in Microsoft Word, Excel, Outlook & PowerPoint.

For more information or to apply please send a copy of your CV to

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.