Pensions Administration Manager

IDEX Consulting; Manchester; On-site; GBP 80,000 - 100,000; Full time

Job description

My client is currently looking for a Pensions Administration Manager on a 12 month maternity cover contract in Manchester.

Main purpose of the job

• The Administration Manager will be responsible for providing inspired leadership, supporting the pensions team, and managing all day-to-day operations across the administration teams.
• As part of the role, you will be required to implement and oversee training and development of the team.
• You will support our client and adviser needs with the highest professional standards and ensure all aspects of the role are met by following our brand and company guidelines.
• This role involves dealing with various internal teams and departments but importantly with external entities such as financial advisers, surveyors, lenders, and solicitors on a regular basis.
• This is an exciting time for the Group as we look to launch new products into the UK market and are preparing our business for further growth.
• Work with Group Technology to identify and develop enhancements to the system and processes, to achieve deliver efficiencies and service improvements.
• Management of the team leaders and teams to aid their development, and providing leadership to lead them in delivering operational plans.
• Provide administration support for more complex areas of the day-to-day administration and deal with a wide range of queries from advisers and members.
• Resolve any issues arising from non-standard queries and policies.
• Manage the implementation of new initiatives with the administration teams working closely with group resources.
• Build relationships with our advisers and clients and deliver exceptional communication and service.

Experience/Knowledge/Qualifications:

• Leadership and management skills to lead and develop your teams whilst managing the day-to-day processes.
• The ideal candidate will have previous experience in the pensions industry and in an operational or administration management role. Direct experience of working in UK pensions would be a distinct advantage.
• Understanding of pension rules and the ability to perform draw-down calculations, bereavement benefit calculations, and divorce calculations would be a distinct advantage.
• Ability to review and enhance processes and work with people across an organisation to deliver the enhancements, measuring their effectiveness.
• Great communication skills both verbal and written.
• An eye for detail and ability to analyse data.