Pension Consultant

Essex County Council; Chelmsford; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

Essex County Council is seeking a Pension Consultant in Chelmsford to manage LGPS and related pension operations. The role involves engaging with scheme members and employers, promoting process improvements, and delivering accurate calculations.

The post requires strong customer service, attendance at the office 2 days per week, and a right to work in the UK. Salary ranges from £29,954 to £35,240 per annum.

Qualifications

• Educated to Stage 2 certificate level in Local Government Pensions Administration or equivalent by significant experience within the Police, Fire and / or Local Government Schemes.
• Evidence of accurately delivering to tight deadlines.
• Evidence of providing excellent customer service.

Responsibilities

• Use MS Office suite to manage pension tasks.
• Interact with 182,000 Scheme Members and 700+ Employers.
• Promote knowledge around changes to processes and procedures.
• Actively participate in Employer Roadshows, Workshops and other forums.
• Responsible for the accurate calculation and processing of the full range of operations within LGPS and Police & Fire pension schemes.

Skills

Customer service

Team player

Deadline management

Pension knowledge

Education

Stage 2 LG Pension Admin

Tools

Microsoft Office

Job description

Pension Consultant

Permanent, Full Time

£29,954 up to £35,240 per annum

Location: Chelmsford

Working Style: Anywhere worker

Please note there is an expectation for you to attend the office based in Chelmsford, 2 days per week.

Please note that visa sponsorship is not available for this role. Applicants must have a current, unrestricted right to work in the UK.

Who are we?

The Essex Pension Fund is one of 86 pension funds which make up the Local Government Pension Scheme (LGPS). The LGPS is the largest defined benefit pension scheme in England and Wales with a fund value of over £340billion.

On its own, our Fund looks after 182,000 Scheme Members, over 800 Employers and is valued at approx. £13billion, placing us within the top 10 LGPS funds in the country.

Here are some of the things you would you be doing?

• Using a suite of Microsoft products, including Outlook, Teams, Word, and Excel
• Responsible for service delivery by interacting with our 182,000 Scheme Members and over 700 Employers
• Promote knowledge around relevant changes to processes and procedures
• Actively participate in Employer Roadshows, Workshops, and other forums
• Responsible for the accurate calculation and processing of the full range of operations within LGPS and Police & Fire pension schemes

What are we looking for?

We love people with great attitudes; it isn’t only about having experience.

We want people who are driven and who love to learn new things, who are hard-working, take pride in their work and are team players. People who are enthusiastic, punctual, considerate and who place a high level of importance on things such as being trustworthy, approachable, flexible and friendly.

We’d also like you to have experience of building strong working relationships and have a good understanding of the principles of administering an occupational Pension Scheme, preferably the LGPS.

Essential Criteria

• Educated to Stage 2 certificate level in Local Government Pensions Administration or equivalent by significant experience within the Police, Fire and / or Local Government Schemes.
• Evidence of accurately delivering to tight deadlines.
• Evidence of providing excellent customer service.

We’d love to hear from you if you meet the following criteria:

As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we’re committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone’s Essex. With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you.

In March 2026, the Government announced that councils in Greater Essex will be reorganised into five new unitary authorities from April 2028. In addition to this, Greater Essex has been accepted on to the devolution priority programme, where we will work towards establishing a Mayoral Combined County Authority. You can read more about these changes, and what this may mean for this role, on our careers site.

Essex County Council is proud to be a Disability Confident Leader. We’re committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

Once you’ve secured your role within Essex County Council you will receive many great employee benefits, including support for unpaid carers and flexible working arrangements to accommodate their needs.

At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles, including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community

If you have queries on this role or require anything further, please email [e-mail]

Follow us on Facebook, Twitter, Instagram and LinkedIn. Further details can be found on our careers page.